Performance Analyst supporting growth strategies through performance analysis and management. Joining an education - focused organization aimed at transforming lives through educational models.
About the role
- Consumer Analyst supporting KeyBank’s Language Access Program ensuring equitable access to banking for clients with diverse language backgrounds. Manage translation workflows and enhance language resources across the enterprise.
Responsibilities
- Partner in managing translation project workflows, including request intake, compliance review, approvals, documentation, translation processing, quality review, design feedback, and final delivery to ensure timely and accurate delivery of translated content.
- As needed, review and assess the accuracy, completeness, and appropriateness of Spanish translations and other language assistance services provided by Key and our vendors.
- Ensure all Spanish translations uphold intended meaning, tone, and nuance of the original content.
- Provide corrective feedback and suggestions to translation vendors.
- Coordinate language certification testing, maintain certification tracking, and contribute to the strategic development of certification program enhancements.
- Assist in developing and delivering training to bank employees on language access tools and resources.
- Support the monitoring and auditing of LAP control plans and translated document inventory.
- Conduct research on best practices, trends, and regulations related to language access in the financial services industry.
- Provide feedback and recommendations to improve the quality and consistency of language assistance services across the bank.
- Assist in project management activities to ensure timely implementation of LAP initiatives.
- Collaborate with internal partners to support the overall design and execution of the Language Access Program.
- Assist in preparing presentations to senior leaders.
Requirements
- Bachelor’s degree in a relevant field (e.g., Spanish, Communications, Linguistics, Business, Public Policy) or equivalent work experience.
- Native or fluent proficiency in professional written and spoken Spanish, with a strong command of English.
- Detail-oriented with a keen eye for linguistic and contextual discrepancies in Spanish and English.
- Ability to distill complex program information into clear, visually engaging presentation materials.
- Strong organizational, time management, and project coordination skills.
- Excellent written and verbal communication skills.
- Understanding of financial products, e.g., deposit & credit products, investments, etc.
- Strong interpersonal skills with the ability to work collaboratively with cross-functional teams.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Integrations Analyst central to shaping the core communication infrastructure of the NHS. Ensuring smooth integrations and supporting technical partnerships in healthcare settings.
Analyze and apply regulatory legislation for DaVita's healthcare operations, ensuring compliance and legal matters regarding licenses and certifications.
Analista de Desenvolvimento Fluig Jr. at Belliz Company developing workflows and forms for digital transformation projects. Collaborating with business and technology teams in a dynamic environment.
Junior Accountant at Nestlé supporting accounting operations and financial processes. Collaborating with the team for record to report cycle in a hybrid working environment.
Quality Assurance Analyst ensuring product safety at a dairy factory in Lagos de Moreno, Jalisco. Responsible for monitoring bacteriological quality and compliance with manufacturing practices.
Sustainability Analyst at Charlotte Tilbury Beauty developing and managing data for sustainability initiatives. Responsible for tracking performance and supporting decision - making with data analysis.
Client Revenue Analyst ensuring accurate billing and client remittance processes at Metergy Solutions. Supporting submetering clients with a focus on client satisfaction and operational efficiency.
Product Analyst role at Aliare, a leading agribusiness software company. Analyze and improve product offerings to support agricultural management.
BCBA providing in - home ABA therapy for children on the autism spectrum. Leading therapists and collaborating with families to enhance lives through effective techniques.