Hybrid Marketing Manager – Events

at Kawartha Dairy Ltd

• Job title: Marketing Manager – Events
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: CA$60,000 - CA$75,000 per year
• Degree requirement: Professional Certificate
• Location requirements: Hybrid, Bobcaygeon, Canada

About the role

• Marketing & Event Manager executing Scoop Truck events throughout Ontario. Overseeing daily operations, ensuring quality and customer satisfaction in a hybrid work environment.

Responsibilities

• Run the day-to-day Management of the Scoop Truck; including permitting as needed, leadership of Health Inspections as needed, Ice Cream orders and inventory management, leadership onsite during the events, create staffing schedules and oversee team of scoopers/brand ambassadors
• Drive the Scoop Truck to and from events, following all safe road policies and procedures
• Provide on-site leadership to ensure adherence to all Quality, Food Safety and Health & Safety policies and procedures to ensure customers and employees are safe
• Work collaboratively with Marketing to research and secure brand appropriate events throughout Ontario, completing all necessary paperwork
• Represent the Kawartha Dairy Brand and lead by example to drive the vision and values with all employees
• Deliver world class customer service and coach team to ensure the best customer experience
• Resolve customer concerns, taking prompt and appropriate action to ensure customer satisfaction is maintained
• Hire, schedule and train all staff
• Complete required documentation in administration of payroll
• Follow and monitor procedures and policies to maintain effective cash management
• Ensure cash deposits to bank on a daily basis
• Take photos during events to be shared with Marketing for social media
• Collaborate with Marketing to advertise the Scoop Truck’s upcoming presence at and during events
• Collaborate with Marketing to create signage for events as needed
• Continuously monitor progress against sales goals, hold the team accountable and adjust accordingly to deliver against Key Performance Indicators (KPIs)
• Control costs to achieve profitability

Requirements

• Post-secondary education in business, Hospitality, Event Planning or Marketing or 5+ years in retail management or event planning
• Able to travel throughout Ontario
• Food handlers certificate an asset
• A valid G license with clean drivers abstract and comfortable driving a food truck
• Available to work flexible shifts outside of regular hours (weekends, and statutory holidays) to accommodate for events

Benefits

• Competitive salary
• Annual performance bonus
• 100% Company paid health, vision & dental benefits
• Sick pay
• Employee Assistance Program
• RRSP/DPSP matching
• Uniforms provided
• Opportunities for training & advancement
• Discount on products sold in our retail stores
• Free daily dairy beverages
• Active social committee
• FREE ICE CREAM!!!