Field Service Representative supplying technical support and problem - solving solutions in light commercial industries for Nalco Water. Installing and maintaining chemical feed and monitoring equipment for customer accounts.
About the role
- Field Service Technician in Indianapolis performing repairs and maintenance on various technical equipment. Ensuring accurate completion of work orders and exceptional customer service.
Responsibilities
- Accurately and timely completion of Astea Mobile Work Orders
- Responsive Interaction with customers providing highest level of service
- Satisfy all business reporting documentation including timesheets and repair orders
- Recognizing and securing additional revenue opportunities
- Daily processing of Parts Received at tech location
- Managing all on-site installation, repair, maintenance, and test tasks
- Diagnosing errors or technical problems
Requirements
- 3 to 5 years of related mechanical or technical experience
- troubleshooting corded electric, battery, and/or combustion engine-powered equipment
- Strong electro-mechanical skills
- Valid driver’s license with a clean driving record
- High school diploma or equivalent
Benefits
- Medical, Dental, and Vision plan
- Paid Holidays (11 per year)
- Flexible PTO for exempt employees; generous PTO for non-exempt employees
- HAS, FSA, and 401K matching plans
- Paid sick time, as well as short- and long-term disability insurance
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