Building financial systems at Ramp to enable companies to manage billions. Collaborating with finance teams to develop AI - powered tools and internal systems for financial professionals.
About the role
- FP&A Expert providing expertise in application/process specialization to support business operations at JTI. Responsible for resolution of incidents and delivering solutions to users while maintaining documentation.
Responsibilities
- Provide expertise in application/process specialization to support daily operations
- Responsible for resolution of minor and complex incidents & change/service requests
- Maintain appropriate documentation on change requests and update knowledge base
- Develop relationships with customers to understand their needs and deliver timely solutions
- Assist in redesigning or adapting business processes to change requests
Requirements
- University Degree or equivalent
- 3-5 years working experience supporting the IT stream of business applications within the MES, WMS area.
- Demonstrated ownership and leadership in technical areas, coordinating efforts according to business needs
- Preferably experienced in application support and manufacturing and engineering within a global and multicultural environment
- Fluent English (written & spoken).
Benefits
- Health insurance
- Flexible working hours
- Professional development opportunities
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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