About the role

  • Analista Design Thinking Sênior at Join, working in hybrid mode. Focused on quality, creativity, and agile development for innovative solutions.

Responsibilities

  • Plan and conduct exploratory and generative research focused on supporting the development of products and services;
  • Analyze qualitative data to identify behaviors, needs and motivations, transforming them into actionable insights;
  • Identify, develop and implement new research tools, promoting innovation and continuous improvement;
  • Ideate and prototype solutions for products, services and systems, including creating sketches, storyboards and other artifacts to communicate, validate and refine ideas;
  • Translate research insights into actionable inputs for product and/or service journeys;
  • Use iterative approaches to turn ideas into conceptual prototypes, incorporating user feedback to enhance the solution;
  • Plan and facilitate co-creation workshops to address organizational problems and/or develop products and services;
  • Provide guidance and technical support to enable groups and teams to apply co-creation practices;
  • Define design objectives and stakeholder roles, supporting mediation of conflicts between user needs and project goals;
  • Propose technical scenarios that meet short- and long-term demands, supporting decision-making and project planning;
  • Lead design initiatives that integrate user and stakeholder perspectives, fostering co-creation across different areas and organizational partners;
  • Synthesize findings into clear reports and presentations, highlighting conclusions that guide decision-making and strategic actions;
  • Transfer knowledge to teams responsible for development and implementation.

Requirements

  • Bachelor's degree or postgraduate degree in Design, Communication, Technology, Business or related fields;
  • Experience facilitating workshops and/or running Design Sprints;
  • Knowledge of the design thinking approach and its tools;
  • Familiarity with business modeling concepts and tools – e.g., Business Model Canvas, Value Proposition Canvas, etc.;
  • Familiarity with user and customer research processes;
  • Results-oriented mindset;
  • Strong interpersonal skills and ease working with multidisciplinary teams;
  • Effective oral and written communication skills;
  • Ability to concentrate and perform analysis;
  • Creative and innovative thinking;
  • Ability to work under pressure, meeting required deadlines with quality;
  • Meeting facilitation and presentation skills;
  • Enjoys new challenges;
  • Familiarity with using AI tools to support research, ideation and prototyping processes;
  • Intermediate English (reading and technical writing).

Benefits

  • Flexible working hours;
  • Day off on your birthday – with a surprise!
  • Support for training and certifications;
  • Access to Alura;
  • Partnership with FIAP;
  • Referral bonus;
  • Health insurance;
  • Dental plan;
  • Vittude – mental health platform;
  • Wellhub – for your physical health;
  • New Value – discount coupons;
  • SESC;
  • Meal and/or food allowance.

Job title

Senior Design Thinking Analyst

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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