About the role

  • Salesforce IT Product Owner defining product vision and managing Product Backlog for North America. Collaborating with stakeholders and engineers to deliver high-quality software for Johnson Controls.

Responsibilities

  • Define the product vision and manage the Product Backlog
  • Collaborate with stakeholders to gather requirements
  • Prioritize development tasks based on business value
  • Work closely with engineers to deliver high-quality software in iterative cycles
  • Own, refine, and prioritize the product backlog
  • Translate complex business requirements into detailed user stories
  • Act as the primary point of contact for the North America Salesforce IT team
  • Partner with business Product Owner to define the roadmap
  • Continuously evaluate progress and analyze performance metrics
  • Design long term scalable solutions to prevent technical debt
  • Maintain the structural health of the org

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
  • 8 +years of experience in Agile product management or as a technical business analyst/technical architect.
  • 5+ years of experience with Salesforce Sales Cloud
  • Deep understanding of the Software Development Life Cycle (SDLC) and familiarity with tools like Jira, Azure DevOps, or Trello.
  • Exceptional communication, analytical thinking, and the ability to say "No" to low-value stakeholder requests while maintaining professional relationships.
  • Proven ability to design enterprise-level implementations and manage complex integrations using middleware or APIs.
  • Experience leading Scrum ceremonies and managing backlogs in tools like Jira or Azure DevOps.
  • Certified Scrum Product Owner or SAFe Product Owner/Product Manager AND Salesforce certifications such as Sales Cloud Consultant or Application/System Architect.

Benefits

  • Competitive salary and bonus plan
  • Paid vacation/holidays/sick time
  • Comprehensive benefits package including 401K, medical, dental, and vision care
  • On the job/cross training opportunities
  • Encouraging and collaborative team environment
  • Dedication to safety through our Zero Harm policy

Job title

Salesforce IT Product Owner

Job type

Experience level

SeniorLead

Salary

$112,000 - $168,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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