Salesforce IT Product Owner defining product vision and managing Product Backlog for North America. Collaborating with stakeholders and engineers to deliver high-quality software for Johnson Controls.
Responsibilities
Define the product vision and manage the Product Backlog
Collaborate with stakeholders to gather requirements
Prioritize development tasks based on business value
Work closely with engineers to deliver high-quality software in iterative cycles
Own, refine, and prioritize the product backlog
Translate complex business requirements into detailed user stories
Act as the primary point of contact for the North America Salesforce IT team
Partner with business Product Owner to define the roadmap
Continuously evaluate progress and analyze performance metrics
Design long term scalable solutions to prevent technical debt
Maintain the structural health of the org
Requirements
Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
8 +years of experience in Agile product management or as a technical business analyst/technical architect.
5+ years of experience with Salesforce Sales Cloud
Deep understanding of the Software Development Life Cycle (SDLC) and familiarity with tools like Jira, Azure DevOps, or Trello.
Exceptional communication, analytical thinking, and the ability to say "No" to low-value stakeholder requests while maintaining professional relationships.
Proven ability to design enterprise-level implementations and manage complex integrations using middleware or APIs.
Experience leading Scrum ceremonies and managing backlogs in tools like Jira or Azure DevOps.
Certified Scrum Product Owner or SAFe Product Owner/Product Manager AND Salesforce certifications such as Sales Cloud Consultant or Application/System Architect.
Benefits
Competitive salary and bonus plan
Paid vacation/holidays/sick time
Comprehensive benefits package including 401K, medical, dental, and vision care
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