Technical product leader managing AI initiatives and product strategy for Competitive Intelligence at Salesforce. Collaborating on AI capabilities and interoperability across teams for measurable business impact.
About the role
- Lead and manage a skilled team delivering chiller services for commercial clients. Oversee resource planning and compliance across the Northwest & Yorkshire region for Johnson Controls.
Responsibilities
- Lead and inspire a team of skilled technicians delivering chiller service and maintenance for commercial clients.
- Manage resource planning, ensure contractual compliance, and maintain customer satisfaction through efficient coordination and high-performance standards.
- Drive team performance and make sound decisions in complex situations.
- Align service delivery with client expectations through strategic site meetings.
- Ensure 100% compliance with KPIs and SLAs.
- Validate and implement remedial repair quotations to maintain business margins.
- Produce site-specific RAMS and manage subcontractors in line with Health & Safety regulations.
- Oversee operational safety, including tool calibration, PAT testing, and PPE management.
- Foster continuous learning and collaboration across teams and partners.
Requirements
- Proven experience in the Chiller industry, including hands-on knowledge of York, Trane, Carrier, Mitsubishi, Airedale, and Mcquay systems.
- Previous supervisory experience; IOSH qualification desirable.
- Strong stakeholder management and influencing skills.
- Excellent communication skills for technical and non-technical audiences.
- Proficiency in IT systems (Word, Excel, PowerPoint, iPad).
- Ability to work with commercial clients and travel across the region.
Benefits
- Competitive salary + management incentive bonus
- Company car, IT equipment, life assurance
- 25 days of annual leave + bank holidays
- Holiday purchase scheme
- Development opportunities and employee discounts
- Voluntary benefits (childcare vouchers, cycle-to-work, eye care, high street discounts)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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