Lead and manage a skilled team delivering chiller services for commercial clients. Oversee resource planning and compliance across the Northwest & Yorkshire region for Johnson Controls.
Responsibilities
Lead and inspire a team of skilled technicians delivering chiller service and maintenance for commercial clients.
Manage resource planning, ensure contractual compliance, and maintain customer satisfaction through efficient coordination and high-performance standards.
Drive team performance and make sound decisions in complex situations.
Align service delivery with client expectations through strategic site meetings.
Ensure 100% compliance with KPIs and SLAs.
Validate and implement remedial repair quotations to maintain business margins.
Produce site-specific RAMS and manage subcontractors in line with Health & Safety regulations.
Oversee operational safety, including tool calibration, PAT testing, and PPE management.
Foster continuous learning and collaboration across teams and partners.
Requirements
Proven experience in the Chiller industry, including hands-on knowledge of York, Trane, Carrier, Mitsubishi, Airedale, and Mcquay systems.
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