Store Manager in Training overseeing operations and fostering team development at Safelite's auto glass stores. Supporting execution of business strategies and ensuring high customer service standards.
Responsibilities
Partner with the Store Manager on the full cycle of talent fundamentals, including hiring, onboarding, coaching, training, development, performance management, termination, culture and engagement of their team
Support the execution of annual plans for a store by partnering with the Store Manager, delegating through the team and ensuring alignment with the district direction
Monitor and address all customer service metrics (e.g., NPS)
Work across organizational boundaries to achieve results, frequently collaborating with critical colleagues such as the store managers, warehouse managers, dispatchers, and field service representatives
Requirements
Bachelor's Degree or equivalent practical experience
4-6 years leadership and supervision experience, preferred
Ability and willingness to work at multiple locations within a district
Ability to operate a company vehicle safely and courteously, adhering to all Company policies and procedures relating to safety
Ability to satisfy all Personal Protective Equipment (PPE) requirements as outlined in the Field Supplemental Handbook (e.g., nitrile gloves)
Proficiency with Microsoft Office, web applications and general office equipment.
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