Business Analyst focusing on technology projects and customer satisfaction at IGT Solutions. Analyzing business needs and driving innovation in operations.
Responsibilities
Analyze/understand business challenges and recommend appropriate IT solutions and services
Develop current and future business processes
Determine interface requirements, and resolve any issues that cross multiple systems or areas which may affect the business process
Analyze/understand all data and information required for new business processes
Provide business process redesign analysis to support business changes and technology opportunities
Facilitate new business process and data requirements gathering
Conduct fit gap Analysis for software package evaluations
Convert business requirements into functional requirements, specifications, data models and test cases
Develop detailed functional specifications documents that can be used by the technical analysts to develop technical specifications
Assist the users in developing their user or business procedures
Requirements
Bachelor's degree, preferably in Accounting
CPA designation or non-US equivalent (e.g. CCA) is required
2+ years of experience
Strong interpersonal skills, strong relationship management and negotiation skills
Strong critical thinking and problem solving skills
Strong process flow and diagramming skills
Strong communication skills - verbal, written, listening and presentation
Strong analytical skills
Expertise in business process analysis, system analysis and data analysis
Very proficient in developing requirements definition, functional specifications, data models and business procedures
Proficient in software fit analysis
Expertise in MS Office, MS Project, Visio and other PC software
Has advanced knowledge of audit principles through extensive experience
Strong understanding of the business processes in assigned areas.
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