Cloud Infrastructure and System Operations Analyst supporting IT operation of cloud-based applications at Uniper. Focus on ETRM applications and continuous improvements in infrastructure operations.
Responsibilities
Work as an IT Cloud Infrastructure Specialist in an integrated international team and support the IT operation of cloud-based application infrastructure for critical ETRM applications
Drive continuous improvement of IT infrastructure operations for the application landscape and coordinate third‑party vendors as well as internal and external teams
Use modern tools for operational monitoring and further optimize the IT infrastructure of ETRM cloud instances
Help keep system documentation up to date (security concepts, disaster recovery concepts, etc.)
Support execution of DR exercises, security table‑top exercises and penetration‑testing activities
Identify operational infrastructure-related problems by observing and analyzing system functionality and performance
Develop operational solutions by defining and documenting procedures and processes to be followed by internal and external teams
Support system audit activities
Apply incident, problem, change, knowledge, access, release and deployment management in day-to-day work, and contribute to their continuous improvement
Requirements
At least 1–2 years of professional experience in similar roles such as Application Management, IT Operations Analyst or ETRM Analyst
Experience operating cloud-based applications, in particular Microsoft Azure
Experience working with internal teams alongside external service providers and contractors
Broad and deep knowledge of end-to-end IT application support processes, with solid operational experience in application support, issue and incident handling
Knowledge of IT operations, including ITIL
Excellent analytical skills to develop a holistic end-to-end understanding of problems
Logical thinker, able to own, investigate and resolve problems and incidents; resourceful and creative with the ability to work calmly and effectively under pressure
Ability to work independently and within an agile team, combined with a strong sense of responsibility
Strong analytical and structured thinking, high organizational skills and the ability to present complex topics tailored to the audience
Experience in trading IT and a good understanding of ETRM systems such as ION OpenLink is a plus
Fluency in English is essential; additional language skills are an advantage
Benefits
Attractive salary
Excellent company pension
Health-related benefits
Supportive working culture
Broad scope for creative and innovative ideas
Various flexible working arrangements
Home office equipment
Regular training and workshops
Lifelong learning and development opportunities
Coaching
Job title
ETRM IT Operations / Infrastructure Analyst – limited
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