Senior Director of Engineering leading the Unified Automation and Activations team at Salesforce. Responsible for shaping and executing the strategic vision for automation and agents driving business impact.
About the role
- Unix/Linux Specialist troubleshooting OS, app, and code issues for enterprise clients. Diagnosing problems in complex client stacks and collaborating with engineering teams in Cluj-Napoca.
Responsibilities
- Perform deep Unix/Linux troubleshooting across production environments, including complex, multi-tier application stacks;
- Read, understand, and analyze application source code to: Trace application flows and execution paths;
- Identify logical flaws, performance bottlenecks, and potential bugs;
- Correlate code behavior with system-level symptoms.
- Troubleshoot software systems end-to-end, spanning: Operating system and process-level issues;
- Application runtime behavior;
- Configuration, dependencies, and integrations.
- Diagnose and resolve complex incidents, including emergency escalations, after-hours calls, and weekend support rotations;
- Develop and maintain internal diagnostic, automation, and support tools, primarily using Python and shell scripting;
- Participate in complex system upgrades, migrations, and environment changes, ensuring stability and minimal downtime;
- Understand and troubleshoot networking concepts including TCP/IP, DNS, load balancing, firewalls, and service connectivity;
- Quickly absorb and support application-level infrastructure knowledge across multiple client environments;
- Collaborate closely with engineering, operations, and customer-facing teams to improve platform reliability and operational excellence.
Requirements
- Expert-level Unix/Linux knowledge with strong hands-on troubleshooting experience
- Ability to read, understand, and reason about source code written in common backend languages (Python; C# / .NET Core)
- Solid understanding of application architecture and execution flows
- Proven ability to identify logical errors, misconfigurations, and potential bugs by correlating logs, metrics, code, and system behavior
- Strong troubleshooting methodology and systems thinking, with a bias toward root-cause analysis rather than workarounds
- Working knowledge of networking fundamentals and distributed systems concepts
- Experience operating in high-pressure, customer-impacting environments.
Benefits
- Medical Insurance MedLife
- Learning & Development
- Unlimited Microsoft training & certifications
- Sports benefit
- Bonuses and gift cards
- Meal vouchers
- Extra vacation days/annual leave
- Yearly bonuses based on the company’s performance
- Incentive Units/Shares Plan
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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