Accounting Officer managing financial administration for a growing international company focused on PIAM solutions. Responsible for accurate bookkeeping and financial reporting across the organization.
About the role
- Customer Support Representative at ComptaPlace assisting clients with financial management tools. Ensuring problem resolution and maintaining client satisfaction with a proactive approach.
Responsibilities
- Veiller à la bonne résolution des demandes, dans les délais et avec le bon niveau de qualité
- Te former en continu grâce à notre ComptaPlace Academy
- Identifier les bugs ou blocages techniques
- Accompagner les clients dans leur prise en main de notre outil
- Faire remonter les retours utiles aux équipes concernées
- Encourager les clients satisfaits à laisser leur avis
- Mettre à jour les fiches clients dans notre CRM (Salesforce)
Requirements
- Proactif(ve) et orienté(e) solution
- Patient(e), pédagogue et à l’écoute
- À l’aise avec les outils digitaux
- Excellente communication écrite et orale
- Polyvalent(e), réactif(ve) et organisé(e)
- Curieux(se) et tourné(e) vers l’apprentissage
- Bonus : un petit goût pour la compta
Benefits
- Carte Swile
- Mutuelle d'entreprise
- Télétravail jusqu'à 2 jours/semaine
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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