Senior Technical Solution Manager at Kyndryl leading end - to - end T&T solutions during sales engagements. Collaborating with clients and internal teams to ensure successful solution delivery.
About the role
- Manager, Professional Education responsible for developing and delivering healthcare training programs. Collaborating with faculty and cross-functional teams to create effective learning solutions.
Responsibilities
- Understand and apply market, industry, and competitor knowledge to help shape Professional Education curriculum and content
- Possess the product and clinical knowledge needed to create effective and accurate learning solutions for Professional Education
- Be insight driven to identify unmet HCP customer needs and develop the solutions needed to increase the value and differentiation of our future education offerings
- Demonstrate an ability to understand business strategy and translate it into education solutions that support the company’s business goals
- Effectively navigate the matrix work environment to develop cross functional partnerships, create followership and influence without direct authority
- Develop and maintain relationships with external faculty and vendors to effectively create Professional Education programs and content
- Ensure US program content/curriculum is aligned with US commercial strategy
- Submit all content through the Copy Review process and provide an annual Prof Ed needs assessment
- Responsible for communicating business related issues or opportunities to next management level
- Responsible for following all Company guidelines related to Health, Safety and Environmental practices as applicable
- Responsible for ensuring that subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition, if applicable
Requirements
- Bachelor’s degree
- 5 years of experience in the healthcare industry, preferably in medical device
- 3 years of experience in progressive healthcare commercial roles (e.g., Sales, Sales Training, Professional Education, Brand Marketing, Sales Management)
- MBA or certification in an educational or training-related field/program preferred
- Knowledge of adult learning methodologies
- Instructional design experience, e.g.; building curriculum for Healthcare providers
- Demonstrated ability to lead cross-functional teams in a matrix organization
- Demonstrated ability to understand business strategy and translate it into education solutions that support the company’s business goals
- KOL relationship development and management
- Experience in telementoring, surgical simulation and other innovative learning technologies
- Experience managing external vendor relationships
- Strong influence management, oral and written communication skills
- Knowledge of anatomy and procedures
- Travel up to 40% of the time
Benefits
- medical
- dental
- vision
- life insurance
- short- and long-term disability
- business accident insurance
- group legal insurance
- consolidated retirement plan (pension)
- savings plan (401(k))
- long-term incentive program
- vacation – 120 hours per calendar year
- sick time - 40 hours per calendar year
- holiday pay, including Floating Holidays – 13 days per calendar year
- work, personal and family time - up to 40 hours per calendar year
- parental leave – 480 hours within one year of the birth/adoption/foster care of a child
- condolence leave – 30 days for an immediate family member: 5 days for an extended family member
- caregiver leave – 10 days
- volunteer leave – 4 days
- military spouse time-off – 80 hours
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