Specialist in Compliance, Training, & Documentation at Johnson & Johnson. Driving Quality and Compliance in customer service operations and supporting various projects within the organization.
Responsibilities
Support and continually work within parameters established by a risk-based Quality Management System framework.
Ensure readiness to deliver exemplary customer service in an efficient, quality driven manner while adhering to standard business procedures.
Complete Departmental/Regional Change Control documentation and deliverables to ensure the on-time completion.
Support internal and external audits to verify that regulatory and quality requirements have been met.
Complete weekly, monthly and quarterly SOX controls within close week.
Provide Quality & Compliance expertise on applicable projects.
Lead and/or support key departmental/cross-functional projects, as assigned, by developing and applying in-depth knowledge of business processes and systems, as well as project management skills.
Facilitate remediation of any audit findings.
Use continuous improvement tools and methodology, including Process Excellence, LEAN, and project management, to identify, evaluate, challenge, develop solutions, and optimize business processes that drive measurable improvement.
Regularly communicate in all directions to keep associates, peers, and Management informed of project status, process changes, and opportunities.
Conducts After Action Review (AAR) post-implementation and finds opportunities to continuously improve.
Assist Senior Leaders with development and implementation of organizational and strategic plans designed to improve efficiency of department processes, using technology and other platforms to standardize, leverage and/or eliminate manual interactions wherever possible.
Support change management strategies by applying change management principles and tools.
Serve as the Subject Matter Expert (SME) regarding documentation management, Quality and Compliance, and Job Function Curriculums (JFC).
Requirements
Minimum of 0-2 years experience; 3-5 years of related experience preferred
Understanding of Sarbanes-Oxley Act (SOX)
Experience within a regulated, fast-paced business environment
Ability to excel in ambiguous environment
Proficiency in MS Office applications (Word, PowerPoint, Excel, Access, Outlook)
Strong Collaboration, business partnering, influencing, and negotiating skills to develop and maintain effective business partnerships
Proven process, problem-solving, analytical, organizational, and detail-oriented skills
Experience in Quality, Compliance, Document Management/Control, Technical Writing, or Supply Chain position
Master's degree preferred.
Benefits
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Clinical Trials Regulatory Specialist at Winship Cancer Institute managing regulatory affairs and supporting clinical trials research with a focus on regulatory compliance and communication.
Regional Compliance BP as a strategy partner providing compliance consultation and oversight. Involved in compliance function in a leading healthcare company based in China.
Compliance, Training & Documentation Specialist supporting document management and compliance at Johnson & Johnson. Hybrid role based in Somerset, NJ with responsibilities across various operational aspects.
Environmental Compliance Manager overseeing compliance programs for 40+ US facilities at CyrusOne. Responsible for air emissions, waste management, and ensuring regulatory compliance.
Compliance & Operational Risk Specialist responsible for mitigating legal, compliance, and reputational risks at Bank of America. Managing Material Non - Public Information and supporting various business functions.
Compliance Officer handling client complaints, regulatory inquiries, and internal matters at financial services firm. Leading investigations and ensuring compliance with CIRO rules and policies.
Manager in Individual Insurance Canada to oversee business risk and regulatory change operations. Responsible for compliance integration and project management with cross - functional teams.
Compliance Assistant Manager at Western Alliance Bank handling regulatory compliance oversight and guidance. Leading compliance assessments, collaborating with stakeholders, and supporting compliance programs.
Global Regulatory Compliance Intern assisting with documentation for country registration and tracking international market entry processes. Engaging in regulatory compliance tasks with a focus on various global standards and practices.
Independent contractor analyzing whistleblower reports and compliance matters in the energy sector. Relieving operational workload for General Counsel in sensitive investigations.