Associate Director leading Patient Experience Excellence Marketing and Branding Strategy at Johnson & Johnson. Focusing on patient support programs and brand engagement initiatives.
Responsibilities
Collaborate with PECS Patient Experience, Solutions, and Operations teams to support all NA Innovative Medicine TAs.
Align with Px and Brand Teams to the creation and execution of comprehensive J&J withMe branding strategies for PECS, aimed at enhancing brand awareness and engagement.
Maintain strong connectivity with Internal Stakeholders (Patient Experience, Solutions, Operations, Market Access, and Brand) to understand evolving business and program needs.
Develop and deliver training to help Internal Stakeholders understand messaging and asset submission requirements.
Participate in CAC reviews to ensure compliant, accurate, and timely approvals of patient support program materials.
Drive harmonization of J&J patient support program materials where appropriate.
Develop and maintain HCP and patient‑facing message libraries that guide all content for J&J withMe.
Define advance CAC performance indicators to identify friction points and drive continuous improvement and engagement strategies within CAC/CET processes to increase organizational efficiency, and enhance launch effectiveness for all materials and resources.
Requirements
A minimum of a Bachelor's degree is required.
A minimum of 5 years of dynamic experience in the pharmaceutical industry is required.
A minimum of 5 years demonstrated in pre-launch & launch activities, in-line marketing, market access, marketing support, or sales management/training experience implementing marketing strategy is required.
An ability to manage multiple priorities is required.
Excellent leadership skills with the ability to work effectively in a matrix and unstructured environment and manage project teams with or without direct report authority is required.
Excellent verbal and written communication skills and ability to present to all levels of leadership required.
Commitment to creating an inclusive environment and fostering best thinking across the team is required.
Excellent interpersonal skills with a demonstrated track record for forging strong, productive relationships with a wide array of colleagues and customers is required.
Benefits
medical, dental, vision, life insurance
short- and long-term disability
business accident insurance
group legal insurance
consolidated retirement plan (pension) and savings plan (401(k))
Vacation – up to 120 hours per calendar year
Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
Holiday pay, including Floating Holidays – up to 13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
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