Collections Agent responsible for making and receiving calls regarding client accounts and product updates. Engaging with customers to resolve issues and improve account retention.
About the role
- Collections Intern supporting the Finance team based in Mexico City. Handling payment processing, invoicing, and customer inquiries while working in a hybrid capacity.
Responsibilities
- Payment processing and application
- Invoicing and billing
- Customer inquiries/disputes
- Reconciliation and data entry
- Collections support
- Filing and documentation
Requirements
- Proficiency in Microsoft Excel
- Fluency in Spanish and English; Portuguese fluency is a plus
- Attention to detail
- Time management skills
- Organizational skills
- Customer service skills
- Clear verbal and written communication skills
Benefits
- Hybrid work arrangement, requiring 2-3 days in office
- Work with a dynamic finance team
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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