Hybrid Senior Engineering Operations TPM

Posted 5 days ago

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About the role

  • Join Iterable's Engineering Operations team to improve platform scalability and reliability. Collaborate with cross-functional teams to drive effective program delivery and measure success.

Responsibilities

  • Partner with engineering leaders and teams to identify priorities and translate them into clear program plans and deliverables
  • Lead cross-team initiatives that improve platform scalability and predictability (e.g., Incident Management frameworks, Error Budget Policies, API maturity practices, engineering health visibility)
  • Define and track success metrics, measure outcomes, and continuously iterate programs based on data and feedback
  • Communicate clearly and consistently by providing regular updates on progress, risks, dependencies, and tradeoffs to stakeholders at all levels
  • Audit existing processes and implement improvements that reduce friction and increase consistency
  • Collaborate beyond Engineering (Product, GTM, Support/CS) to execute effective rollouts and drive adoption

Requirements

  • Experience leading cross-functional programs within an engineering organization, partnering effectively with Engineering, Product, Security and other stakeholders
  • A track record of using AI to improve personal and team productivity, and strong judgment about where automation adds value vs. where rigor is required.
  • Strong program management fundamentals: planning, coordinating, dependency/risk management, and driving delivery through ambiguity
  • Experience with the software lifecycle and operating practices
  • Strong technical judgment and fluency: able to understand system architecture, APIs, and operational tradeoffs well enough to drive decisions, ask the right questions, and unblock teams
  • Comfort using data and tooling to drive visibility and decisions (Sigma or similar BI tools)
  • Strong communication, relationship-building, and the ability to explain technical concepts to varied audiences

Benefits

  • Competitive salaries, meaningful equity, & 401(k) plan
  • Medical, dental, vision, & life insurance
  • Balance Days (additional paid holidays)
  • Fertility & Adoption Assistance
  • Paid Sabbatical
  • Flexible PTO
  • Monthly Employee Wellness allowance
  • Monthly Professional Development allowance
  • Pre-tax commuter benefits
  • Complete laptop workstation

Job title

Senior Engineering Operations TPM

Job type

Experience level

Senior

Salary

$133,500 - $212,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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