Senior Manager of Technical Program Management at Capital One driving complex programs in cloud operations resilience. Collaborating with cross - functional teams to deliver technological solutions with an innovative approach.
About the role
- Program Manager overseeing web development projects for DOJ ATR. Providing leadership and managing project delivery while ensuring quality contract services.
Responsibilities
- Provide quality contract services by orienting, training, assigning, scheduling, and coaching staff
- Ensure quality program solutions are provided by developing and completing test plans; and maintaining project and technical documentation
- Prepare project management documentation regarding web content management, design, development, quality assurance, and general support operations and gather requirements as necessary from Antitrust Division management and staff
- Implement program solutions by monitoring project progress; tracking action items; conducting design and implementation reviews; examining, researching, and resolving issues; escalating issues to appropriate authority; responding to team members' concerns; and coordinating requirements with stakeholders
- Develop project management and task assignment plans that satisfy requirements and deliver contracted services
- Interface with the WSS Chief and other ATR and DOJ management and staff to ensure information technology services provided satisfy customer needs
- Ensure weekly, monthly, annual and other reports are prepared in writing as requested; prepare draft reports and data call/survey responses as requested by the Department, Division, and WSS Chief
- Assign appropriate tasks to members of the WSS content management, design, and development teams
- Develop, document, and maintain web standards and procedures for the ATR websites; and publish as necessary on internal wikis, collaboration systems, on file servers, and maintenance websites
- Assess, train, and develop staff so they ensure compliance with Section 508 requirements, W3C and other web best practices, usability, and ATR web policies and procedures
- Plan complex and large quantity public comment and trial exhibit postings support tasks and coordinate adequate staff support and coverage, coordinating after-hours support when necessary
- Work closely with government and contract design and development staff to ensure adequate usability testing of new and redesigned sections of the websites
- Work with Litigation Support Section (LSS), Technology Services Section TSS), and other staff to provide Adobe Acrobat and Creative Cloud (product suite) subject matter expertise and hyperlinking support
- Perform research, beta, and pilot testing of web and IT software and hardware products and systems as requested and directed; document and communicate findings
- Includes conducting market research for web development products and services and analyzing products for Section 508 compliance
- Assist in the discovery, design, development, implementation, integration, maintenance, and support of web content management systems and solutions
- Work closely with WSS and Management Support Section (MSS) developers and staff to ensure accuracy and functionality of database information and dynamic content
- Analyze reports of broken links on the ATR intranet and Internet websites and coordinate all necessary repairs
- Identify and help facilitate appropriate training/development opportunities for ATR staff members
- Assist WSS management staff in the coordination of internship activities and assignments
- Provide assessments of contractor staff performance to the WSS Chief verbally and in writing
- Ensure contract staff document work performed and enter same in all appropriate IT systems
Requirements
- 10+ years of professional experience with prior experience in web development, web content management or similar roles
- 3+ years of Program/Project management supporting a Web Development environment/project
- Recent hands-on technical experience supporting a Web Development environment/project
- Bachelor’s degree, required; advanced degree, preferred
- PMP and/or CSM certifications, preferred
Benefits
- Health, Dental and Vision
- 401(k)
- Flexible Spending Account (FSA)
- 11 Paid Federal Holidays
- PTO
- education reimbursement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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