Program Manager overseeing web development projects for DOJ ATR. Providing leadership and managing project delivery while ensuring quality contract services.
Responsibilities
Provide quality contract services by orienting, training, assigning, scheduling, and coaching staff
Ensure quality program solutions are provided by developing and completing test plans; and maintaining project and technical documentation
Prepare project management documentation regarding web content management, design, development, quality assurance, and general support operations and gather requirements as necessary from Antitrust Division management and staff
Implement program solutions by monitoring project progress; tracking action items; conducting design and implementation reviews; examining, researching, and resolving issues; escalating issues to appropriate authority; responding to team members' concerns; and coordinating requirements with stakeholders
Develop project management and task assignment plans that satisfy requirements and deliver contracted services
Interface with the WSS Chief and other ATR and DOJ management and staff to ensure information technology services provided satisfy customer needs
Ensure weekly, monthly, annual and other reports are prepared in writing as requested; prepare draft reports and data call/survey responses as requested by the Department, Division, and WSS Chief
Assign appropriate tasks to members of the WSS content management, design, and development teams
Develop, document, and maintain web standards and procedures for the ATR websites; and publish as necessary on internal wikis, collaboration systems, on file servers, and maintenance websites
Assess, train, and develop staff so they ensure compliance with Section 508 requirements, W3C and other web best practices, usability, and ATR web policies and procedures
Plan complex and large quantity public comment and trial exhibit postings support tasks and coordinate adequate staff support and coverage, coordinating after-hours support when necessary
Work closely with government and contract design and development staff to ensure adequate usability testing of new and redesigned sections of the websites
Work with Litigation Support Section (LSS), Technology Services Section TSS), and other staff to provide Adobe Acrobat and Creative Cloud (product suite) subject matter expertise and hyperlinking support
Perform research, beta, and pilot testing of web and IT software and hardware products and systems as requested and directed; document and communicate findings
Includes conducting market research for web development products and services and analyzing products for Section 508 compliance
Assist in the discovery, design, development, implementation, integration, maintenance, and support of web content management systems and solutions
Work closely with WSS and Management Support Section (MSS) developers and staff to ensure accuracy and functionality of database information and dynamic content
Analyze reports of broken links on the ATR intranet and Internet websites and coordinate all necessary repairs
Identify and help facilitate appropriate training/development opportunities for ATR staff members
Assist WSS management staff in the coordination of internship activities and assignments
Provide assessments of contractor staff performance to the WSS Chief verbally and in writing
Ensure contract staff document work performed and enter same in all appropriate IT systems
Requirements
10+ years of professional experience with prior experience in web development, web content management or similar roles
3+ years of Program/Project management supporting a Web Development environment/project
Recent hands-on technical experience supporting a Web Development environment/project
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