Intern working on integrations in Professional Services for MasterControl. Assisting with development tasks and learning from Integration Engineers.
About the role
- Account Resolution Manager leading a team in Finance Operations to resolve customer disputes and improve Accounts Receivable. Collaborating with various leadership teams to enhance cash collection accuracy.
Responsibilities
- Lead and develop a high-performing team of Account Resolutions Associates by setting clear performance expectations, conducting regular coaching sessions, and managing workload distribution to meet Service Level Agreements.
- Collaborate with Collections, Billing, and Customer Service leadership to prioritize disputes for strategic accounts and remove bottlenecks that hinder the end-to-end payment process.
- Ensure strict compliance with dispute management policies, financial controls, and organizational standards to drive measurable improvements in Accounts Receivable aging and Days Sales Outstanding.
Requirements
- 4+ years of experience in Accounts Receivable, Dispute Resolution, Billing, or Collections, including at least 3 years in a people management or leadership capacity.
- Strong knowledge of financial operations, including credit processes and Enterprise Resource Planning systems such as Oracle, as well as case management tools like Salesforce or ServiceNow.
- Proven ability in data analysis to drive performance, stakeholder management, and fostering a culture of accountability and continuous improvement.
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field, and C1 Level English Fluency.
Benefits
- Competitive compensation and benefits aligned with the experience.
- Comprehensive health, wellness, and retirement plans.
- Flexible work options to support work-life balance.
- Opportunities for continuous learning and professional growth.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Azure Solution Architect designing and implementing Azure - based solutions at pioneering IT company. Engaging with clients for cloud transformation and scalable infrastructure development.
AI Solution Architect at Satori Analytics leading technical pre - sales engagements and designing Data & AI solutions. Collaborating with clients to translate business challenges into scalable architectures.
Solution Architect designing and commercializing complex solutions for clients across various verticals. Joining a growth - focused team at a leading benefits and employee engagement provider.
Client Solutions Manager for Microsoft team managing digital performance advertising agencies in Greece. Onboarding clients and optimizing advertising campaigns for better results.
AI, Data & Integration Engineer designing AI, data, and integration solutions for renowned clients in healthcare, manufacturing, and public sectors. Hybrid work model with modern technologies like Workato and Salesforce.
Partner Solutions Engineer collaborating with partners to effectively deploy OpenAI’s products. Ensuring successful implementation of AI solutions and driving exceptional results for joint customers.
Data Science & Solutions Consultant developing AI and data solutions for renowned clients. Involves working on analytics solutions that impact业务 decisions with end - to - end approach in hybrid environment.
Senior Partner Solutions Engineer managing partner business and driving sales for Splunk solutions in Taiwan and Hong Kong. Engaging partners, delivering enablement plans, and ensuring technical satisfaction.
Solution Architect at PNC designing comprehensive solution roadmaps and analyzing client requirements for Credit Card Rewards and Lending Technology. Collaborating with teams to deliver effective solutions and support architecture updates.