Data Center Launch & Operations Readiness Manager ensuring operational readiness for new data center launches. Collaborating with teams for quality and reliability in operations.
About the role
- Resource Management Operations Specialist managing headcount, resource data, and project assignments. Collaborating with resource managers for tracking and reporting on staffing and utilization.
Responsibilities
- Resource Headcount management including existing, attrition and new hire.
- Analysis versus Budget and Forecast on a monthly basis
- Track joiners moving into / out of teams and ensure profiles creation in enterprise tools of the organization
- Maintain and upkeep of data related to resources (Rate card, Utilization targets, team/product related information)
- Planning and executing periodic Skills assessment process – reporting progress and reporting / analytics of Skills data
- Update and maintain resource project assignments and schedules on enterprise tools
- Tracking resource bandwidth/availability using excel and enterprise tools. Work with Resource managers and Line managers through regular cadence on data validity and accuracy
- Standard/ad-hoc reports and dashboards related to headcount, utilization, compliance and Availability
- Contractors’ extension tracking
- Follow up and tracking of non-billable hours’ analysis and reporting to management
Requirements
- Graduate in Sciences, Commerce or Engineering subjects
- 3-6 years of Business Operations/PMO/Resource management experience in a MNC company, with exposure to Technology, Analytics, Data Management skills, projects and methodologies.
- Experience in using HR/Finance/Resource Management enterprise applications is a must.
- Salesforce knowledge, specifically CRM and PSA, is a definite plus.
- Excellent written and verbal communication in English is mandatory.
- Advanced Excel skills is mandatory. Should have proficiency in Outlook, PowerPoint, Word and other Microsoft Office applications.
- Should have experience in using SharePoint, OneNote and TEAMS.
- Problem solving and logical reasoning skills are a must
Benefits
- Health insurance
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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