Senior Project Manager at Ipsos managing key accounts and executing customer experience programs. Requires expertise in project management and experience with the Medallia platform.
Responsibilities
oversee the execution of customer experience programs on the Medallia platform
manage change requests from planning to delivery
provide platform expertise and project recommendations
proactively identify and address potential challenges
ensure projects are delivered on time, within budget, and to high standards
prioritise tasks effectively to meet deadlines
guide others in project management best practices
contribute to business growth by preparing cost estimates
maintain consistent client satisfaction
Requirements
proven quantitative project management experience at a Senior Project Manager level
demonstrated eagerness to learn and develop a career in project management
technical mindset with experience in quantitative project management
client-facing experience in full-service, end-to-end project management roles
proactive approach to expanding knowledge and driving continuous improvement
strong client management skills
excellent communication skills, both written and verbal
exceptional organisational skills with ability to manage multiple tasks
strong financial acumen including managing budgets
understanding of AI and machine learning in market research
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