Hybrid Administrative Consultant – Exclusive Position for Candidates with Disabilities

at IPIRANGA

• Job title: Administrative Consultant – Exclusive Position for Candidates with Disabilities
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Sao Paulo, Brazil

About the role

• Administrative Consultant responsible for performance reporting and managing calls for the commercial team. Aiding in order management and administrative support for managers at Ipiranga.

Responsibilities

• Responsible for sending performance reports: (debt report, negative penetration, churn funnel, clustering, and monitoring of key customer portfolio management indicators and month-to-month customer volume variance, among others);
• Manage service tickets (opening and tracking cards and tickets for release and settlement of invoices);
• Order management follow-up: (sending reports three times a day with billed and pending orders, including statuses and reasons; interacting with the GEL team to update billing forecasts and opening tickets for release when necessary);
• Support for cross-selling, focusing on updating information such as stock/availability, billed products, pending products, and lead times;
• Administrative support for managers regarding hotel reservations, scheduling appointments, slide preparation, consolidation of materials, etc.

Requirements

• Experience: Administrative support for the commercial/sales team;
• Soft skills: Communication and interpersonal skills; organization and analytical thinking;
• Technical skills: Proficiency in Microsoft Office, especially Excel and PowerPoint;
• Education: Completed higher education (Bachelor's degree or equivalent);
• Languages: A second language is a plus.

Benefits

• Flexible working hours
• Dependent care assistance for children with disabilities
• Variable compensation program
• Private pension plan
• Length-of-service bonus
• Online therapy & nutritional counseling
• Newborn/birth care package
• Corporate university (training programs)
• Reimbursement for glasses and contact lenses
• Medication assistance
• Vaccine assistance
• Market-standard benefits: Gympass, meal/food vouchers (VR/VA), transportation voucher (VT), health and dental insurance, life insurance.