Hybrid Brand Manager – Match-Up Promotions

at Insurance Office of America

• Job title: Brand Manager – Match-Up Promotions
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $45,000 - $65,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Longwood, United States

About the role

• Brand Manager supporting IOA Producers by delivering branded merchandise and print collateral solutions. Managing client relationships and driving business growth while ensuring brand standards are met.

Responsibilities

• Serve as a trusted advisor to clients, independently managing relationships and delivering tailored merchandise and print solutions.
• Collaborate with IOA Producers to identify opportunities, develop proposals, and close new business.
• Leverage in-depth knowledge of branded merchandise, apparel, and print collateral to recommend impactful marketing solutions.
• Engage with ASI/PPAI suppliers to source products, negotiate pricing, and stay current on industry trends.
• Oversee quoting, proposals, and order placement using company software systems, ensuring accuracy and timeliness.
• Partner with Brand Consultants to resolve product or service issues, maintaining high levels of client satisfaction.
• Expand existing accounts through organic growth and cross-selling of additional services.
• Work with Match-Up to establish client-specific frameworks for margin and product mix.
• Coordinate with IOA Producers and internal teams to align on service delivery and client expectations.
• Represent Match-Up at client events, trade shows, and supplier meetings to promote capabilities and build relationships.
• Act as a subject matter expert, supporting team members and sharing best practices.
• Ensure all deliverables reflect IOA’s brand standards and service commitment.
• Maintain a high level of industry knowledge and technical competence.
• Assist accounting with unpaid invoices and client discount reconciliation.
• Effectively use internal systems to manage client data, track opportunities, and support business development.

Requirements

• 2+ years of success in sales or customer service (ASI/PPAI experience preferred)
• Strong knowledge of branded merchandise and print production
• Proven ability to manage and grow client relationships
• Exceptional communication, customer service, multitasking, presentation, and negotiation skills
• Highly organized, self-motivated, creative and team-oriented
• Experience with Adobe Illustrator and industry-specific platforms (Facilis, FedEx Online) preferred
• Proficiency in MS Office (Outlook, Word, Excel, PowerPoint)
• Skilled in product research using platforms like Amazon, Alibaba, and Google
• College degree preferred

Benefits

• Competitive salaries and bonus potential
• Company-paid health insurance
• Paid holidays, vacations, and sick time
• 401K with employer match
• Employee stock plan participation
• Professional growth and career progression opportunities
• Respectful culture and work/family life balance
• Community service commitment
• Supportive teammates and a rewarding work environment