About the role

  • Brand Manager supporting IOA Producers by delivering branded merchandise and print collateral solutions. Managing client relationships and driving business growth while ensuring brand standards are met.

Responsibilities

  • Serve as a trusted advisor to clients, independently managing relationships and delivering tailored merchandise and print solutions.
  • Collaborate with IOA Producers to identify opportunities, develop proposals, and close new business.
  • Leverage in-depth knowledge of branded merchandise, apparel, and print collateral to recommend impactful marketing solutions.
  • Engage with ASI/PPAI suppliers to source products, negotiate pricing, and stay current on industry trends.
  • Oversee quoting, proposals, and order placement using company software systems, ensuring accuracy and timeliness.
  • Partner with Brand Consultants to resolve product or service issues, maintaining high levels of client satisfaction.
  • Expand existing accounts through organic growth and cross-selling of additional services.
  • Work with Match-Up to establish client-specific frameworks for margin and product mix.
  • Coordinate with IOA Producers and internal teams to align on service delivery and client expectations.
  • Represent Match-Up at client events, trade shows, and supplier meetings to promote capabilities and build relationships.
  • Act as a subject matter expert, supporting team members and sharing best practices.
  • Ensure all deliverables reflect IOA’s brand standards and service commitment.
  • Maintain a high level of industry knowledge and technical competence.
  • Assist accounting with unpaid invoices and client discount reconciliation.
  • Effectively use internal systems to manage client data, track opportunities, and support business development.

Requirements

  • 2+ years of success in sales or customer service (ASI/PPAI experience preferred)
  • Strong knowledge of branded merchandise and print production
  • Proven ability to manage and grow client relationships
  • Exceptional communication, customer service, multitasking, presentation, and negotiation skills
  • Highly organized, self-motivated, creative and team-oriented
  • Experience with Adobe Illustrator and industry-specific platforms (Facilis, FedEx Online) preferred
  • Proficiency in MS Office (Outlook, Word, Excel, PowerPoint)
  • Skilled in product research using platforms like Amazon, Alibaba, and Google
  • College degree preferred

Benefits

  • Competitive salaries and bonus potential
  • Company-paid health insurance
  • Paid holidays, vacations, and sick time
  • 401K with employer match
  • Employee stock plan participation
  • Professional growth and career progression opportunities
  • Respectful culture and work/family life balance
  • Community service commitment
  • Supportive teammates and a rewarding work environment

Job title

Brand Manager – Match-Up Promotions

Job type

Experience level

JuniorMid level

Salary

$45,000 - $65,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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