Account Director leading a team at Madano to deliver healthcare communications for commercial pharma clients. Overseeing strategic direction and execution of high - impact programmes.
About the role
- Account Associate managing client accounts and providing customer service for an insurance brokerage. Collaborating with account managers and processing policy changes in a remote capacity.
Responsibilities
- Plays a crucial role in managing client accounts and providing exceptional customer service
- Collaborating with the account manager and processing endorsements
- Handling client inquiries, managing cancellations, and addressing return mail
- Communicating effectively with insurance companies and customers to fulfill underwriting requirements
- Preparing proof of insurance promptly and accurately
- Supporting servicing of books of business in collaboration with Account Managers
Requirements
- 2 years of personal lines experience
- State required active licensing (2-20, 20-44 or equivalent)
- Exceptional customer service and communication skills
- Strong multi-tasking, organizational, and decision-making skills
- High accuracy in handling large work volumes
- Proficiency in MS Office (Outlook, Word, Excel)
- High School diploma (or equivalent)
Benefits
- Competitive salaries and bonus potential
- Company-paid health insurance
- Paid holidays, vacations, and sick time
- 401K with employer match
- Professional growth and career progression opportunities
- Respectful culture and work/family life balance
- Community service commitment
- Supportive teammates and a rewarding work environment
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Degree requirement
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