Trading Operations Analyst responsible for managing daily reconciliations and settlements of transactions at Kora. Collaborating with banking partners and ensuring payment accuracy.
About the role
- Deputy Operations Manager providing operational support and ensuring smooth delivery of group trips in Southeast Europe. Engage with leaders and uphold service standards.
Responsibilities
- Provide hands-on operational and managerial support to the Operations Manager and wider management team
- Ensure the smooth, safe and profitable delivery of Intrepid group trips and other travel products
- Play a key role in day-to-day operations, supporting tour leaders, solving problems as they arise, and upholding service standards
- Collaborate with diverse leaders and understand regional culture and business etiquette
Requirements
- Extensive travel experience in Southeast Europe, with a passion for travel
- Travel industry experience, ideally as an Intrepid Tour Leader or in an operational role
- Experience coaching, training, or supporting leaders and teams (desirable)
- Excellent written and verbal communication skills in English and a local European language
- Strong organisational skills, with the ability to manage multiple tasks at once
- Good working knowledge of Microsoft Word and Excel
- A strong understanding of Intrepid’s Responsible Travel philosophy, style of travel, and regional DMC operating systems
- Ability to make independent decisions and manage day-to-day operational issues confidently
- A commitment to delivering high-quality customer experiences
- Flexibility to work varied hours as needed
Benefits
- Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year
- A free Intrepid trip every year, plus generous discounts for families, and close friends
- 5 extra days of leave a year for use on Intrepid trips
- A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
- Access to e-learning platforms, professional development and mentor programs
- 20 hours of volunteer leave every year to use on causes most important to you
- Employee Assistance Program, a 24/7 service that offers counselling for you and your family
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Operations System Coordinator responsible for systems work ensuring smooth operations at P&G's Skelmersdale Distribution Centre. Collaborating across departments and executing standards for operational excellence.
Operations Performance Manager at Linaker supporting critical operational initiatives and driving performance improvements. Focusing on rapid diagnosis, intervention, and transformation in challenging client environments.
Gerente Administrativo de Operaciones de Planta leading operational efficiency and compliance in food manufacturing plant. Ensuring optimal performance and training teams for productivity.
Claims Operations Associate at OpenPayd managing client claims and ensuring compliance in a hybrid setup. Contributing to portfolio management and effective client communication.
Operations Assistant managing travel logistics, meetings, and purchasing at Guidehouse. Work includes oversight of Branch operations and liaising with the NIH team.
Sales Operations Executive central to supporting brokers and internal teams for SmartestEnergy. Building relationships and enhancing processes for operational efficiency in the Worthing office.
Operations Analyst contributing to high - impact initiatives at GitGuardian. Collaborating cross - functionally to drive strategic projects and enhance customer experiences in cybersecurity.
Director of Process Management at GSK overseeing processes in Development Operations. Leading clinical process design and ensuring compliance while driving innovation across teams.
Director for SunAdvantage Operations in leading group benefits administration for Sun Life, ensuring operational performance and client satisfaction through strategy execution and team leadership.