IT Operations Engineer solving tech issues and supporting desktop technology across various locations. Ensuring productivity through troubleshooting and IT project management.
About the role
- Deputy Operations Manager overseeing Pacific Northwest trips for Intrepid and Wildland Trekking. Ensuring performance and adherence to company policies as a primary contact for field staff.
Responsibilities
- Responsible for the overall performance of Pacific Northwest trips, including maintaining and operating a branch warehouse and performing business administrative duties related to the branch.
- Serve as the main point of contact for field staff in the Pacific Northwest branch as well as the Operations teams.
- Supports contracting, reservations, sales, and other branch functions.
- Expected to perform other duties as required, which may fall outside the scope of these responsibilities depending on business needs.
- Maintain a flexible schedule and work weekends and/or holidays as necessary.
Requirements
- Extensive knowledge of the field area; Northwest USA Travel industry work experience, preferably as a tour leader or guide or operations manager
- Excellent communication (verbal & written) in English
- Experience in administrative tasks with solid skills in Microsoft Office including word and excel
- Previous experience with a CRM system/ Salesforce preferred
- Strong supervisory, facilitation and organization skills
- Ability to lift up-to 20 pounds and work at a computer station up to 40 hours-per-week
- Meet company and DOT driving requirements and maintain a valid Driver’s License; Must be at least 21 years of age and successfully pass a motor vehicle and background check
- Maintain a current Wilderness First Responder, CPR & Epi Certification
Benefits
- Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year
- A free Intrepid trip every year, plus generous discounts for families, and close friends
- 5 extra days of leave a year for use on Intrepid trips
- A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
- Access to e-learning platforms, professional development and mentor programs
- 20 hours of volunteer leave every year to use on causes most important to you
- Employee Assistance Program, a 24/7 service that offers counselling for you and your family
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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