Property Manager responsible for application management and 2nd-level support for a cloud-based real estate platform. Collaborating with stakeholders for requirements management and process improvement.
Responsibilities
End-to-end application management for our cloud-based platform for technical property management and related applications
2nd-level support including analysis, prioritization and resolution of complex tickets; close collaboration with 1st-level support, business units, and external partners
Interface between business and IT: requirements management, documentation, quality assurance
Regular communication with internal stakeholders and external clients, including partners within and outside the HIH group
Release management: test planning, testing, rollout coordination and communication to stakeholders
Monitoring stability and performance as well as continuous process improvement
Management and maintenance of integrations, particularly with ERP and DMS systems (including data imports/exports and API-based connections)
Creation and maintenance of knowledge articles, how‑tos and end-user training
Requirements
Vocational training or degree in technical property management or equivalent professional experience
Strong IT affinity
Analytical, structured and service-oriented; strong communication skills and team spirit
Languages: German at least C1, English at least B2
Benefits
Work–life balance: flexible working hours based on trust working time, option for home office and mobile working, and 30 days of vacation
Location & facilities: central city location and modern office facilities
Mobility: discounted Deutschlandticket and company bike leasing via JobRad
Security: economic stability through proven business models and a company pension scheme
Onboarding & training: structured onboarding, dedicated points of contact, feedback meetings, individual training via our internal learning platform "Campus" and external seminars
Team spirit: open and helpful team, group-wide networking through company and team events, and several corporate sports groups
Extensive sports offerings: discounted access to many gyms, swimming pools and other sports providers across Germany via EGYM Wellpass
Additional perks: employee discounts at various online shops, plus free organic fruit and cold and hot beverages
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