ML Modeling Lead for improving Renewals process at Salesforce through AI and data integration. Focusing on technical solutions and stakeholder collaboration for future needs.
About the role
- AI Enablement & Operations Lead at Togetherwork advancing AI initiatives for productivity and cultural change. Leading cross-functional pilots and enhancing internal AI capabilities in a hybrid role.
Responsibilities
- Drive & Enable Cross-Functional AI Pilots (approx. 50%)
- Partner with functional leaders in Support, GTM, Finance, Operations, HR, etc., to identify and scope automation and AI opportunities.
- Prototype lightweight workflows using no-code tools (ChatGPT, Zapier, Make, etc.)
- Coordinate with technical teams or vendors for complex builds.
- Track adoption, quantify impact, and document playbooks for replication.
- Maintain a shared library of reusable GPTs and automations, ensuring quality, compliance, and discoverability across the company.
- Build Internal AI Capability & Culture (approx. 25%)
- Lead Togetherwork’s AI Champions program and community of practice.
- Plan and deliver AI training, office hours, demo sessions, and adoption support to business teams.
- Capture and share success stories that inspire safe, effective AI use.
- Continuously explore new ChatGPT, Copilot, and automation capabilities, and guide teams on where emerging features can unlock value.
- Program Management, Governance & Reporting (approx. 25%)
- Maintain the central portfolio of AI pilots—status, owners, metrics.
- Manage Togetherwork’s AI governance practices, ensuring pilots follow policy and escalating issues or risks to the AI Governance Council.
- Apply Togetherwork’s AI Policy and Self-Check process to all pilots.
- Own measurement of AI pilot impact, including ROI, adoption, and productivity metrics; maintain a central dashboard of outcomes and lessons learned.
- Prepare concise impact updates for the executive team and board.
Requirements
- 5–10 years of experience in operations, strategy, product, or transformation roles.
- Experience driving cross-functional change across non-technical teams (Support, HR, Finance, GTM, Operations).
- Hands-on fluency with generative AI and no-code automation tools (e.g., ChatGPT Enterprise, Power Automate, Make, or Zapier).
- Exceptional communication and facilitation skills.
- Analytical mindset—able to measure ROI and translate insights into action.
- You actively stay current on AI tools, especially ChatGPT and Microsoft Copilot, and bring new ideas on how Togetherwork can use them to improve business workflows.
- SaaS or technology background preferred; passion for AI essential.
Benefits
- Medical, dental, and vision insurance options
- 100% Employer paid short/long term disability
- Basic Life
- 401(k) option with 100% company match
- Flexible paid personal/vacation time built on mutual trust and accountability
- 10 sick days annually
- 9 company paid holidays
- 6 weeks paid parental leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Director level Data & AI leader at Kyndryl shaping impactful products and services. Engaging with executives to drive AI adoption and scale across complex organizations.
Senior AI/ML Scientist designing and deploying ML solutions for vehicle diagnostics and predictive maintenance. Utilizing cutting - edge AI technologies in a remote/hybrid environment.
Head of AI leading Qliro's AI strategy and transformation initiatives for next - generation payments. Driving adoption, managing budgets, and collaborating with multiple stakeholders across the company.
Trainer for AI, Automation, and Microsoft365 at E.ON Digital Technology. Leading interactive workshops and developing training programs for colleagues across Europe.
Intern supporting AI transformation at BMW Group's GenAI Self - Service Platform. Contributing to efficiency and compliance in a project environment with an international development team.
AI Support Experience Manager driving performance and improvement in customer support at Bumble through AI tools. Focus on workflow optimization and team integration.
Engage in a three - year PhD program focused on developing AI frameworks to enhance automotive product innovations. Collaborate with industry partners and research institutions in advanced engineering.
AI Trainer responsible for delivering training on AI and Cloud technologies with flexible scheduling. Engaging participants through webinars and workshops for an international media organization.
Principal Director leading applied AI initiatives at Aerospace Corporation focused on national security and advanced infrastructure. Driving innovation through AI and cloud integration for complex space systems.