VP, AI Operations leading AI strategy and orchestration of human-AI workflows at Intent HQ. Focused on enhancing operational excellence through AI and technology integration.
Responsibilities
Architect and evolve the company’s orchestration framework
Create governance models for human-AI collaboration at enterprise scale
Oversee the entire portfolio of AI agents
Design the operational and technical infrastructure for handoffs between human and AI work
Partner with pod leads and functional leaders to optimise workflows
Define and track KPIs for orchestration success
Guide the company through the cultural transformation for effective human-AI collaboration
Ensure AI-driven decisions align with company values and governance principles
Requirements
12+ years of progressive leadership experience across operations, strategy, or technology
Proven success designing and scaling complex operational systems
Strong background in organizational design, workflow optimization, or business process transformation
Demonstrated ability to lead cross-functional initiatives with competing priorities and multiple stakeholders
Experience in technology-driven or platform-based organizations is highly valuable
Deep understanding of AI/ML capabilities, limitations, and deployment patterns
Familiarity with modern software architecture, APIs, and integration principles
Competent in data analysis and metric-driven decision-making
Fluent at translating between technical and business domains
Executive presence with ability to influence senior leadership and secure strategic alignment
Exceptional systems thinker capable of recognizing patterns across organizational complexity
Strong service orientation and commitment to enabling others’ success.
Benefits
Flexible working
Free breakfast daily (when in the office)
26 days holiday (pro rata)
Pension scheme
Income Protection with Employee Assistance Programme
Life Assurance
Oliva Mental Health platform and counselling
Higher than statutory maternity/paternity benefits
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