About the role

  • VP, AI Operations leading AI strategy and orchestration of human-AI workflows at Intent HQ. Focused on enhancing operational excellence through AI and technology integration.

Responsibilities

  • Architect and evolve the company’s orchestration framework
  • Create governance models for human-AI collaboration at enterprise scale
  • Oversee the entire portfolio of AI agents
  • Design the operational and technical infrastructure for handoffs between human and AI work
  • Partner with pod leads and functional leaders to optimise workflows
  • Define and track KPIs for orchestration success
  • Guide the company through the cultural transformation for effective human-AI collaboration
  • Ensure AI-driven decisions align with company values and governance principles

Requirements

  • 12+ years of progressive leadership experience across operations, strategy, or technology
  • Proven success designing and scaling complex operational systems
  • Strong background in organizational design, workflow optimization, or business process transformation
  • Demonstrated ability to lead cross-functional initiatives with competing priorities and multiple stakeholders
  • Experience in technology-driven or platform-based organizations is highly valuable
  • Deep understanding of AI/ML capabilities, limitations, and deployment patterns
  • Familiarity with modern software architecture, APIs, and integration principles
  • Competent in data analysis and metric-driven decision-making
  • Fluent at translating between technical and business domains
  • Executive presence with ability to influence senior leadership and secure strategic alignment
  • Exceptional systems thinker capable of recognizing patterns across organizational complexity
  • Strong service orientation and commitment to enabling others’ success.

Benefits

  • Flexible working
  • Free breakfast daily (when in the office)
  • 26 days holiday (pro rata)
  • Pension scheme
  • Income Protection with Employee Assistance Programme
  • Life Assurance
  • Oliva Mental Health platform and counselling
  • Higher than statutory maternity/paternity benefits
  • Work socials
  • Wellbeing programme
  • Cycle to work scheme
  • Training opportunities

Job title

VP, AI Operations

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Postgraduate Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job