Analyze reported lower - level general liability claims for Sedgwick. Ensure ongoing adjudication of claims within company standards and industry best practices while working in a hybrid schedule.
About the role
- Total Loss Claims Adjuster evaluating and negotiating total loss settlements for clients. Analyzing insurance policy wordings and communicating claim resolutions in a respectful manner.
Responsibilities
- Analyze and interpret insurance policy wordings and valuation reports to determine coverage and evaluate and negotiate total loss settlements
- Communicate in a timely and respectful manner with customers, lawyers and brokers to settle claims
- Ensure all cases are clearly documented and forms are analyzed and processed in a timely fashion
- Identify process improvement needs and recommend changes to policies or procedures to improve quality service and competitiveness
Requirements
- 1+ years of customer service experience
- Auto claims handling is an asset
- A college diploma or a university degree is an asset
- Working toward the Chartered Insurance Professional (CIP) designation is an asset
- Have a strong ability to multitask and thrive in a fast-paced environment
- Demonstrate strong negotiation and decision-making skills
- A critical thinker when it comes to approaching complex problems in time-sensitive situations and with minimal supervision
- Are a skilled communicator, which allows you to foster favorable business relationships
- Have a keen ability to listen to others with the goal of gathering information, allowing you to efficiently evaluate a situation
- Go above and beyond for your customers and colleagues because you genuinely want to make a difference
Benefits
- Flexible work arrangements and a hybrid work model
- Possibility to purchase up to 5 extra days off per year
- Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
- Share plan & other savings: up to 12% of salary or even more
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