Hybrid Director, Finance Claims – Fleet Management

at Intact

• Job title: Director, Finance Claims – Fleet Management
• Job type: Full Time
• Experience level: Lead
• Salary: CA$149,600 - CA$182,800 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Toronto, Canada

About the role

• Director, Finance Claims overseeing financial performance and budget management for Intact Insurance. Managing a team while driving strategic initiatives and efficiency in claims operations.

Responsibilities

• Own the overall financial plan and guide the leadership management team on the financial performance of the business.
• Maintain a financial and operational modelling framework in an environment with constant change and scaling business.
• Drive changes by ensuring continuous improvements of our processes and business partnership.
• Conduct complex data analysis to identify key optimization opportunities that impact the performance of the business.
• Establish and implement operational policies and controls to improve transparency and performance of the business unit.
• Lead a budget of over $800M by partnering with the operations, quantifying and understanding all initiatives, headwinds and tailwinds flowing through the plan.
• Monitor budget objectives, detecting & actioning on material trends & variances.
• Reforecast and constantly improve our projections of how the claims operations are performing and trending.
• Define and own key success and operational metrics, prepare user-friendly dashboards & scorecards on the performance of our business.
• Lead and enhance the cost per claim analysis that measures the productivity of our operations.
• Be a key driver of the change by building strong analysis & monitoring of our Claims Evolution Plan.
• Have an overall view on all the efficiency gains impacting our plan, ensuring that there are no duplications or cannibalisation.
• Ensure that all those benefits are aligned with the budget and the operational planners.
• Manage the business plan and promote the business vision within the operations, working closely with the management group & keeping them accountable for their LAE savings.
• Keep the executive informed of the progress of our Claims Evolution Plan and its impact on our results.
• Coordinate with internal stakeholders (legal, internal audit, corporate finance, tax, projects…) to ensure compliance with corporate policies and federal/local requirements.
• Prepare ad hoc reports by collecting, analyzing and summarizing various information and trends.
• Actively participate in the conclusion of contract with suppliers and partners, developing high-performing relationships that impact positively on our customers and staff.
• Own the management of our fleet, composed of over 900 vehicles.
• Ensure that fleet policies and executive policies allow for the best employee experience, while executing on our climate strategy.
• Oversee the Projects & Controls and Finance Support teams which provide support for specific initiatives, drive efficiency and simplification of processes, ensure robust controls are in place, and execute centralized transactions.

Requirements

• Bachelor’s degree in business administration, Finance or Economics, an important asset or any combination of equivalent education and experience
• Strong financial and data driven acumen – is required
• Professional designation: CPA, CFA, MBA or MSc – is required
• Minimum 10-year experience managing large budgets and multiple projects – is required
• Minimum 5-years leading and managing high-performing professionals, including people managers – is required
• Excellent strategic communication skills; comfort in presenting to senior management
• Strong ability & political sense to influence various level of management
• Ability to make strategic decisions independently and collaboratively with various business units
• Outstanding skills in negotiating, driving engagement, and developing strategic working relationships
• Ability to create shared vision for several different business teams, with jointly owned goals and metrics
• Exceptional project management skills, with the ability to juggle competing priorities & connect the dots
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

Benefits

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)