Hybrid Solution Engineer, Italian Speaker

Posted 4 weeks ago

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About the role

  • Solution Engineer focusing on creating technical solutions for customer needs at Infobip. Engaging with clients to enhance their business outcomes through innovative technology solutions.

Responsibilities

  • Deeply understand the customers’ businesses, knowing exactly which of our solutions and products can help them evolve their business
  • Advise customers on best practices in the industry to improve their business outcomes
  • Continuously identify and design new and innovative solutions to meet customers’ business needs
  • Collect the technical requirements and design complex technical solutions and service integration plans.
  • Handle technical and security questionnaires.
  • Conduct captivating demos and POCs
  • Conduct scoping exercises and provide service quote estimation
  • Implement solutions for new and existing customers
  • Deliver comprehensive and precise technical documentation
  • Configure/customize complex Infobip solutions to meet customer’s business requirements
  • Ensure all projects are delivered on time, within scope and budget, and exceeding customer expectations.
  • Conduct consulting and solution enablement sessions for customers and document with meeting minutes summaries.
  • Create conversational workflows and strategies (natural dialog flows, wireframes and templates) for Answers and other Infobip products
  • Contribute to internal initiatives and focus on continuous development
  • Document solutions and best practices and share them within the department (e.g. through active participation in the Community of Practice).
  • Have an in-depth overview of market feature requirements and provide feedback to steer the development of products’ features
  • Mentor junior team members and newcomers
  • Maintain a comprehensive understanding of Infobip's products and solutions, both technically and commercially, staying updated on changes and upgrades.

Requirements

  • Minimum 3 years of strong, related experience that has developed your expertise in pre-sales, tech sales, system integrations, or similar role
  • Understanding of cloud technologies and SaaS/CPaaS models
  • Previous experience in the telecommunications industry is preferred
  • Familiarity with JavaScript
  • Ability to work in a fast-paced and dynamic environment
  • Excellent communication skills in English are required; knowledge of Italian is considered a strong advantage.

Benefits

  • Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
  • Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
  • ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
  • Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
  • Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
  • Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
  • International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.

Job title

Solution Engineer, Italian Speaker

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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