Client Executive in healthcare staffing responsible for enterprise client relationships and revenue growth. Leading a team to meet client needs and influence decision - makers in healthcare organizations.
About the role
- Mid Market Account Executive managing sales cycles for Infobip's mid-market clients. Collaborating with teams to tailor solutions and ensure long-term relationships.
Responsibilities
- Leads sales cycles from lead qualification to closure, focusing on mid-market accounts.
- Sells an expanded range of Infobip's products and services directly or via partners, addressing the specific needs of mid-market clients within the designated team/squad.
- Collaborates with cross-functional teams and specialists to ensure tailored solutions for mid-market customers.
- Develops comprehensive solution proposals that encompass all relevant aspects of mid-market client needs.
- Manages sales processes through detailed forecasting, account strategy, and resource allocation, with a focus on long-term relationships and account expansion.
- Leads the development and presentation of value propositions, ensuring alignment with the unique challenges and objectives of mid-market customers.
- Negotiates pricing and contract terms, ensuring successful closure while meeting both customer and company objectives.
- Maintains strong relationships with mid-market clients, focusing on continuous engagement and account health.
- Cross-sells and upsells within existing mid-market accounts, addressing evolving customer needs.
- Acts as a mentor to junior Mid-market Account Executives, sharing insights and strategies for success in this segment.
Requirements
- Minimum 3 years proven experience in B2B sales (mid-market or enterprise), consistently meeting or exceeding quota.
- Fluent in English (mandatory); knowledge of additional language is a plus.
- Experience selling in at least one of the following regions/territories: Serbia, Romania, Bulgaria, Greece, Hungary, Czech Republic and Slovakia.
- Strong knowledge of industry and technology trends relevant to Infobip: CPaaS, CCaaS, customer engagement and conversational AI — and channels such as (SMS, RCS, WhatsApp, voice, email, Viber and other OTT channels).
- Strong presentation and demo skills — able to articulate technical solutions and ROI to both technical and non-technical stakeholders.
- Proven, consultative selling skills and familiarity with formal sales methodologies (e.g., MEDDPICC, MEDDIC, BANT).
- Excellent pipeline management and forecasting skills using CRM.
- Proven track record of negotiating commercial agreements, closing complex deals, and managing the full sales cycle (from prospecting to contract signature).
- Bonus: Previous experience selling CPaaS, contact center or marketing automation solutions.
Benefits
- Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
- Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
- ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
- Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
- Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
- Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
- International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.
Job title
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