Regional Sales Executive driving Small Business sales strategy to grow industry leading small commercial market share. Leading a high - performance sales team in developing superior trading relationships.
About the role
- Senior Sales Executive driving sales for customer experience solutions in Germany. Engaging with clients and managing end-to-end sales cycles alongside a diverse team.
Responsibilities
- Lead generation & new business acquisition: You proactively approach potential customers, qualify leads and strategically develop target accounts.
- Solution selling: Consulting on digital customer service solutions across voice, web, apps, chatbots and AI.
- Opportunity management: Analyze customer requirements and identify optimization potential across CX processes.
- Proposal & offer management: Prepare tailored proposals – taking into account technical feasibility, commercial constraints and individual customer requirements.
- Sales cycle ownership: Manage the entire sales process – from strategy and negotiations through to successful closure.
- Relationship management: Build and maintain long-term, trust-based relationships with customers and key accounts.
- Team collaboration: Actively exchange knowledge with colleagues, share best practices and work together to achieve our sales targets.
Requirements
- Passion for acquisition, customer retention and a strong closing focus
- Proven experience in solution selling of complex IT or software solutions
- Nice to have: experience with customer service solutions / contact center platforms (e.g., Genesys)
- Excellent German and English skills, both written and spoken
- Process-oriented thinking and argumentation, with solid technical understanding
- Confident negotiator with awareness of commercial and legal aspects
- Proactive, independent working style with a high degree of ownership
- University degree (e.g., Business Administration, Marketing, Sales Management) or comparable qualification
- Enjoy working in a team, coaching colleagues and contributing to mutual development
Benefits
- A diverse team – employees from over 18 nations
- Structured onboarding with mentoring and a newcomer event
- Continuous training through internal and external formats
- Apple or Android? You choose the device you want to work with
- Modern offices with excellent transport connections
- Free beverages in the office – also for shared after-work get-togethers
- Attractive bonuses as part of our employee referral program
- Many opportunities for team spirit: regular get-togethers, events and of course the Christmas party
- Additional benefits: subsidies for company pension schemes, sports activities, company bike or the Deutschlandticket (Germany public transport pass)
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