Microsoft 365 Administrator managing advanced administration and customer projects. Aiming to improve productivity using Microsoft cloud technologies in a collaborative environment.
About the role
- Service Administrator supporting Curtis Power Solutions in Richmond, VA. Managing administrative and customer service tasks within the service team.
Responsibilities
- Provide administrative assistance to support the service team
- Support the complete repair process including opening repair orders, coordinating with the technicians, communicating repair cost & time estimates to customers, and repair order billing
- Promptly address and resolve customer concerns and service follow-up issues
- Maintain open communication with technicians, management team and customers regarding job status
Requirements
- Organized with the ability to multi-task
- Good customer and communication skills
Benefits
- Excellent medical, dental, & vision coverage
- Short-term/long-term disability and employee life insurance
- 401k, with matching
- Employee Assistance Program (EAP)
- Paid Annual Leave
- Paid Holidays
Job title
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Experience level
Salary
Degree requirement
Location requirements
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