Senior Claims Examiner handling New York Labor Law claims at Arch Insurance Group. Overseeing claims, developing strategies, and assessing liability and damages for resolution.
About the role
- Junior Claims Analyst collaborating with experienced team to automate Kfz- und Private Haftplichtschäden processing. Learning modern tools and methods while contributing to the future of claims processing.
Responsibilities
- You will work closely with our experienced claims analysts and learn step by step how to process and settle motor vehicle (Kfz) and private liability claims.
- You support the handling of cases where our AI reaches its limits — gradually becoming more confident in claims settlement.
- You gain insight into modern tools and methods and apply them directly in practice.
- You question processes together with the team, rethink workflows and help further develop our AI.
- Your feedback matters: you help shape what claims handling of the future will look like.
Requirements
- Vocational training as an insurance clerk (Versicherungskaufmann/-frau) or similar, or an ongoing/completed degree in business administration, law, or insurance
- Some initial experience in claims handling is a plus — but willingness to learn and curiosity are more important
- Enjoy taking new approaches rather than just ‘doing things by the book’
- Openness to and affinity for digital tools and AI
- Structured working style, team spirit & enthusiasm for innovation
Benefits
- Above-average salary (TG-oriented) + participation in company success (VSOP)
- 30 days of vacation
- 2 weeks “Work from Anywhere” per year
- Onboarding in the Berlin office, afterwards a flexible hybrid arrangement is possible
- Motivated, dynamic team — no politics, flat hierarchies
- Sports membership via Wellpass
- Regular lunches, team events, offsites
- Office in central Berlin, excellent transport connections and a vibrant neighbourhood
- You will be heard. Your experience matters. With us you can shape things, not just maintain them.
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