Entry - level Claims Representative II Trainee providing foundational claims handling at Inservco Insurance Services. Assisting in basic claims under supervision while learning best practices and customer service.
About the role
- Bodily Injury Claims Specialist managing a large inventory of complex claims for National Interstate Insurance. Conducting investigations and analyzing settlements for compensability and liability issues.
Responsibilities
- Manages a large inventory of complex claims to evaluate compensability/liability
- Plans and conducts complex claims investigations to confirm coverage and to determine liability, compensability and damages
- Analyzes and negotiates appropriate claim settlements/reserves within prescribed authority
- May attend arbitrations, mediations, depositions, or trials
- Conveys complex information regarding coverage and settlements to insureds, claimants, and external partners
- Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner
- Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements
- May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports
- Performs other duties as assigned.
Requirements
- Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience
- Generally, a minimum of 9 years of experience in property and casualty claims handling
- Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC)
- Works within broad limits and authority on assignments of the highest technical complexity, requiring specialized knowledge
- Demonstrates excellent analytical, negotiation, and problem-solving skills
- Maintains strong knowledge of insurance policies, coverage, and claims handling procedures
- Maintains knowledge of industry laws and regulations
- Advanced ability to organize and prioritize caseloads, ensuring timely resolution of claims
- Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations
- Proven ability to handle confidential information with discretion.
Benefits
- We offer competitive benefits packages for full-time and part-time employees*
- Full-time employees have access to medical, dental, and vision coverage
- wellness plans
- parental leave
- adoption assistance
- tuition reimbursement
- Paid Time Off
- paid holidays
- a 401(k) plan with company match
- an employee stock purchase plan
- commuter benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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