Entry-level Claims Representative II Trainee providing foundational claims handling at Inservco Insurance Services. Assisting in basic claims under supervision while learning best practices and customer service.
Responsibilities
Assist with basic, non-complex claims under supervision
Learn best practices, procedures, and customer-focused service standards
Accurate preparation of claim file documentation
Verification of coverages
Setting/adjusting reserves
Making appropriate contacts
Identifying subrogation opportunities
Achieving best practices type settlements
Issue payments within authority to appropriate parties
Follow established procedures for completing work tasks
Take advantage of available resources to complete work efficiently
Establish procedures to remain aware of issues and track results
Successfully complete prescribed professional education courses
Perform other duties as assigned
Requirements
Bachelor's degree preferred
Adjuster’s license or willing to obtain one as required
Experience in a customer service oriented position preferred
Effective communication skills, both oral and written
Effective inter-personal skills
Personal Computer skills with emphasis on Microsoft products
Ability to work within a team-oriented, fast-paced, customer-focused environment
Benefits
Generous 401(k) match
Graded profit sharing
Incentive compensation
Wide range of benefits to support financial health, physical well-being, and career development
Remote and hybrid work options
Flexible scheduling
Dress-for-your-day culture
Continuing education support
100% tuition reimbursement for academic studies
Professional development opportunities
Tailored designation programs to help advance in career
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