Responsible for analyzing documentation and managing claims processes in the claims department. Emphasis on communication and performance indicators with clients in Sao Paulo.
Responsibilities
Analyze documentation and manage claims within the claims management platform;
Validate communications, estimates, and other interactions with claimants/insured clients;
Ensure compliance with performance and service SLAs;
Process and record department payments;
Prepare reports on performance and financial indicators for the department;
Register vendors and claimants within the management platforms;
Requirements
Microsoft Office (Excel, Word, Outlook);
Analytical ability;
Organizational skills;
Sense of urgency and ability to prioritize;
Experience with Protheus (TOTVS) desirable;
University degree preferred;
Benefits
Position also open to candidates with disabilities (PcD);
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