Field Claims Adjuster in a hybrid role at ClaimsPro supporting claims in Prince Albert area. Actively adjusting claims and ensuring business development opportunities are maximized.
About the role
- Disability Claims Analyst at RBC Insurance evaluating disability claims and communicating with clients. Collaborating with cross-functional teams and managing high-volume cases.
Responsibilities
- Adjudication: proactively evaluate individual disability claims using medical evidence and occupational insights
- Client Communication: Deliver clear and empathetic communication to clients
- Critical Analysis & Decision-Making: Use critical thinking to make timely decisions based on assessments
- Negotiation and Resolution: Articulate claim decisions clearly in writing and verbally
- Claims Management: Efficiently manage a high-volume of cases and calculate benefit payments
- Relationship Building: Develop strong relationships with clients and key partners
- Cross-Functional Collaboration: Collaborate seamlessly with medical, legal and client service experts
Requirements
- Post-secondary education or college diploma completed
- Preferred background in healthcare, finance, or a related field
- Exceptional client service and communication skills (both verbal and written in English)
- Excellent problem-solving and decision-making skills
- Strong analytical thinking, judgement and risk-management mindset
- Ability to work independently with strong organizational and time management skills
- Proficiency in digital tools, Microsoft Outlook, Excel, and Word
- Basic math skills with an understanding of financial information
- Ability to meet technological and confidentiality requirements of the role
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Competitive compensation
- RBCI software tools to boost your productivity
- Leaders who support your development through coaching and managing opportunities
- Flexible work-life balance options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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