Claims Adjuster managing complex workers' compensation claims for AvonRisk. Ensuring timely and effective case management with a focus on solutions and collaboration.
Responsibilities
Manage claim files effectively to conclusion
Perform a three-point contact on all new losses within 24 hours
Document ongoing case facts and relevant information accurately
Maintain an up-to-date plan of action for assigned indemnity claims
Collaborate with the medical case manager to maximize early return to work potential
Initiate referrals for suspected fraud cases
Pursue subrogation from culpable third parties
Review and approve vocational rehabilitation plans
Establish and monitor monetary case reserves
Review medical bills for appropriateness
Maintain a courteous and professional image for the company
Respond to inquiries within specified timeframes
Manage litigation process and handle additional duties as assigned
Requirements
Bachelor's degree (B. A.) from four-year college or university
At least seven years related experience and/or training
Equivalent combination of education and experience
Minimum of at least five years experience managing indemnity cases
Claims handling expertise
SIP certificate
Working knowledge of the Labor Code of the State of California as it pertains to workers compensation claims
Benefits
Comprehensive medical, dental, and vision benefits
Company contributions to HSA and FSA plans
Employer paid life and disability insurance
401(k) with company match
Paid time off (PTO) and company paid holidays
Learning and development opportunities that support real career advancement
Employee assistance resources and a supportive culture that values balance and wellbeing
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