Privacy Operations Manager supporting the operational heartbeat of IHG Hotels & Resorts' global privacy programme. Collaborate on privacy tasks and ensure smooth compliance operations.
Responsibilities
ensure our privacy operations run smoothly and consistently, supporting core processes and helping teams navigate compliance with confidence
collaborate cross-functionally on a variety of privacy tasks, projects and initiatives
maintain and update Records of Processing Activities (ROPAs) and other key inventories
guide business process owners through ROPA assessments
work with Privacy Legal to resolve identified risks
monitor progress of privacy assessments and provide operational support
track and manage actions following Privacy Impact Assessments (PIAs)
coordinate the Regulatory Development process, including meetings and action tracking
monitor compliance with internal privacy policies
support monthly and quarterly reporting on privacy metrics
conduct privacy related research and contribute to short-term operational projects related research and contribute to short-term operational projects
prepare weekly, monthly and workstream specific operational reports
support upkeep of the OneTrust platform to ensure data accuracy
contribute to ongoing privacy operations projects
Requirements
Experience working in Privacy Operations (experience with OneTrust would be great!)
Strong stakeholder management and the ability to build trusted relationships
A proactive and solutions focused approach focused approach
Excellent organisational skills, attention to detail, and confidence managing multiple workstreams
Curiosity, accountability, and a genuine interest in privacy operations
Benefits
impressive room discounts across our many properties
recharge days and volunteering days throughout the year
support for wellbeing in your health, lifestyle, and workplace
unique and inclusive culture where there is always Room for You to belong, grow and make a difference
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