Consultant working on multiple projects in the manufacturing sector for renewables. Engaging with stakeholders and ensuring project success across various initiatives.
About the role
- Consultant for hotel sales & marketing inquiries and solutions at IHG. Act as first point of contact and ensure timely problem resolution for hotels.
Responsibilities
- Act as the first point of contact for the sales support desk. Respond to inquiries from hotel sales and marketing teams.
- Provide hotels the solutions to the issues within the standard time frame, and the problems and issues are resolved to the satisfaction of our hotel colleagues.
- Capture information related to any hotel inquiries, track response time and time required to resolve the issues.
- Report common and repeat issues reported from hotels, and feedback to functional team for enhancement made to tools, programs and work process.
Requirements
- Well versed with hotel Sales & Marketing operations
- Savvy IHG Sales & Marketing systems, processes and terminology, include but not limited to sales, revenue management and distribution channel concept
- Display good understanding of the IHG reservation system
- Demonstrate strong ability to take initiative, meet deadlines and commitments in handling multiple tasks
- Listens, interprets and conveys information in a clear and accurate manner
- Be able to anticipate the wider impact of key issues/initiatives, and also hotels’ response to the solution provided.
- Adapt various communication style to various audiences, including hotels, GC functional teams and support teams to ensure effective assistance to hotels.
- Bachelor degree or equivalent International degree
- 5 or more years of S&M experience at corporate or at hotels
Benefits
- paid time off
- medical/dental/vision insurance
- 401K
- other benefits to employees
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
SAP SuccessFactors Consultant at HR Path Group implementing HRIS projects for international clients. Managing various HR functionalities and collaborating closely with project teams throughout the implementation process.
Senior Talend Consultant responsible for regulatory compliance in Data Management Office. Engaging in functional analysis, technical specifications, and job development in hybrid environment.
Wellbeing and Leadership Trainer and Coach for the Changemakers programme to enhance personal and community wellbeing in contexts of conflict and violence.
Technology Advisory Consultant helping organizations drive digital transformation and operational efficiency. Join a team that translates business goals into tech solutions with a focus on growth sectors.
Investment Strategy & Competitive Intelligence Consultant at Medtronic, translating business insights for executive - level decisions. Lead competitive intelligence for Neuromodulation, improving healthcare access and equity.
Professional Services Consultant delivering AI - powered customer experience solutions for organizations. Designing, implementing, and optimizing Genesys Cloud solutions to enhance engagement.
Consultant QSE in alternance contributing to environmental and safety studies at Bureau Veritas. Engaging with clients on regulatory compliance and risk assessment within a team in Rouen.
Trial Graphics Consultant providing graphics - related support for arbitrations, hearings, and trials at leading global law firm Latham & Watkins. Collaborating with legal teams to create persuasive visuals and delivering on - site support.
Consultant in digital analytics focusing on Adobe solutions at Deloitte. Collaborating on strategic digital analytics projects with leading companies in a hybrid work model.