Director of Business Transformation at ICF overseeing critical projects that drive business change and process improvement. Partnering with executives and leading a high-performing team to ensure successful implementation.
Responsibilities
Lead execution of high-impact transformation programs, partnering with executives and leaders across the business.
Facilitate collaborative problem-solving sessions with cross-functional stakeholders.
Manage a team of project coordinators, set standards for execution excellence.
Own budget management for the portfolio; track actuals vs. plan, forecast run-rate, and ensure ROI.
Partner with the BTO’s Change Management team.
Requirements
12+ years of progressive experience in business transformation, strategy execution, or enterprise-wide program delivery
2+ years people management experience
Certifications such as PMP/PgMP, Agile (SAFe/CSM), Prosci, Lean Six Sigma (Black Belt).
Proven track record leading multi-year, cross-functional transformation projects with quantified benefits and KPI attainment.
Expertise in portfolio governance, benefits realization, KPI/OKR design, and executive stakeholder management.
Hands-on experience with delivery toolsets (e.g., Microsoft Project/Planner, Power BI, Azure DevOps/Jira, Mural/Miro, Teams).
Skilled in applying AI tools for process automation, predictive analytics, and workflow optimization.
Experience in diversified, matrixed organizations (public sector or commercial).
Experience successfully leading enterprise-wide software transformation initiatives.
Benefits
Reasonable Accommodations are available for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.
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