Medical Selection Analyst ensuring quality in medical selection processes for collective insurance. Collaborating with team and clients across Canada to meet insurance requirements.
Responsibilities
Ensure follow-up and receipt of medical requirements necessary for the review of enrollment applications
Scan and file medical reports and records in the appropriate systems
Validate medical invoices and ensure their compliance
Order required medical examinations to complete file analyses
Process insurability declarations and open files in the system
Respond to incoming calls from group policyholders across Canada, including questions related to eligibility
Report any anomalies or malfunctions in the medical selection process
Participate in continuous process improvement by proposing optimization opportunities
Perform any other related tasks necessary for the smooth operation of the medical selection process
Requirements
College diploma (DEC) or equivalent
Minimum of 2 years of relevant customer service experience
Excellent learning ability and adaptability
Team player with rigor and strong analytical skills
Medical knowledge (major asset)
Advanced proficiency in English
Benefits
Flexible group insurance plans
Competitive retirement plan
Employee share purchase plan
Vacation program and wellness/personal development days
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