About the role

  • Senior Business Data Advisor driving data strategies to enhance customer experience and retention. Leading analytic initiatives while collaborating with internal teams in a trusted financial institution.

Responsibilities

  • Define and execute the data strategy and roadmap for the Customer Experience, Marketing and Products division
  • Create value-added analyses for clients, advisors, and internal teams
  • Build a holistic vision of the customer experience to identify actionable levers that maximize engagement and retention
  • Enhance data capabilities to support business priorities
  • Develop dashboards, update key performance indicators (KPIs), and create data environments and governance processes

Requirements

  • 10 years of experience in group solutions, data analytics, or customer experience
  • Expertise in analytics and ability to transform complex data into actionable recommendations
  • Strong skills in simplifying technical concepts for diverse audiences
  • Ability to drive data strategies and influence in a multidisciplinary environment
  • Advanced level of French proficiency

Benefits

  • Flexible group insurance
  • Competitive pension plan
  • Stock purchase plan
  • Vacation and wellness/personal development days
  • Telemedicine
  • Employee and family assistance program
  • Ergonomic furniture program
  • Performance bonus
  • Discounts on iA products

Job title

Senior Business Data Advisor, Client Experience, Marketing and Products

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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