eCommerce Strategy Manager driving strategic initiatives to optimize digital sales and market expansion at Wolters Kluwer. Engaging with internal leaders and providing data - backed insights.
About the role
- Quality Strategy Manager providing advanced analytics and strategic direction for Hyundia Motor Group’s North American Quality Center. Leading a team to enhance quality operations and achieving KPIs.
Responsibilities
- Understand Division’s plan and work with the team to implement & achieve KPIs.
- Provide support, like advanced analysis of quality data, to inform strategic direction for NAQC quality operations.
- Work with complex data sets to drive data-driven decision making.
- Develop predictive models to support business objectives.
- Manage projects to execute new business solutions.
- Lead and manage a team of data scientists and analysts, providing guidance, support, and mentorship to drive exceptional performance.
- Collaborate with cross-functional teams and affiliates.
- Monitor syndicated study results (e.g. J.D. Power, Consumer Reports) and develop forecasts for the Hyundai, Genesis, and Kia brands.
- Innovate new ways of problem solving that draw from best practices and innovations from other industries.
- Conduct regular reviews of program performance, identify areas for improvement, and implement process enhancements to optimize project outcomes.
- Support ad hoc strategic analysis requests.
- Manage budget, resource allocation, and forecasting activities.
- Mentor team members in their analytical toolset growth.
- Some domestic and international travel required (up to 25%)
Requirements
- Bachelor’s degree in engineering, data science, computer science, business statistics, economics, mathematics, or related area
- 10+ years of relevant experience in data and/or statistical analysis/reporting role.
- Previous management experience a plus.
- Proficient in Microsoft Word, Advanced in Excel, PowerPoint.
- Proficient in various data preparation and analytics tools and data visualization software.
- Automotive industry experience strongly preferred.
- Prior experience with automotive OEM data strongly preferred.
- Prior experience in text analytics a plus.
- Project management experience a plus.
- Superior verbal and written communication skills.
- Must possess a strong analytical mindset.
- Able to recognize the needs of the end user and create reproducible solutions that answer those needs quickly and efficiently.
- Must be detail orientated with strong organizational and time management skills.
- Must possess a strong ability to document developed processes and best practices.
- Maintain a positive and “can-do” attitude and an unbreakable commitment to delivering high quality analysis.
- Comfortable working with multiple levels, from freshman engineers to corporate executives.
- An excellent problem-solver, detail-oriented, and exhibits a drive for continuous improvement.
Benefits
- Zero-dollar Employee Premiums on Medical, Dental, and Vision for You and Your Family
- 100% Employer-paid Disability and Life Insurance
- Generous Paid Time Off, Including Vacation, Sick, and Abundant Holidays
- Competitive Salaries Range of Position: $120,000 ~ $160,000/Year
- A Global Environment that Fosters Diversity
- Retirement Savings and Planning Benefits
- Access to Health Savings Accounts and Flexible Spending Accounts
- Flexible Work Hours
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