Hybrid Patient Financial Services Manager

Posted 3 days ago

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About the role

  • Patient Financial Services Manager responsible for enhancing revenue cycle operations in healthcare. Collaborating with teams to ensure efficient billing and improve patient satisfaction.

Responsibilities

  • Coordinate with the patient financial services team in the operations of daily job responsibilities
  • Evaluate process and procedures and coordinate with the management team to ensure efficient areas of focus adhere to federal and local laws and regulations
  • Provide clear and timely guidance to both onshore and offshore team members to ensure efficient resolution of claims
  • Actively monitor and manage critical SLAs, including billing work in progress, agings, and cash collections
  • Drive reduction in denial rate through engagement in cross-functional denials workgroup
  • Collaborate with other managers across the revenue cycle, as well as the physician group, to ensure efficient processes and support knowledge sharing
  • Provide support for Human Resource guidance
  • Complete, review, manage and monitor department budget
  • Directs and leads the patient financial services team in the daily operations

Requirements

  • Bachelor's degree required
  • Proficient in Microsoft office (Word, PowerPoint, Excel)
  • Direct Supervisory Experience required
  • Patient Financial Services experience required
  • 1-3 years in a leadership capacity preferred
  • 5+ years of healthcare operations experience

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan with a generous employer match
  • Employee stock purchase plan
  • Generous Paid Time Off policy
  • Paid parental leave and adoption assistance
  • Free annual health screenings and coaching
  • On-site workshops

Job title

Patient Financial Services Manager

Job type

Experience level

Mid levelSenior

Salary

$80,000 - $105,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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