Trade Product Manager responsible for competitive trade product offering and revenue growth in Financial Institutions. Focus on strategy, market understanding, product innovation, and compliance adherence.
About the role
- Patient Financial Services Manager responsible for enhancing revenue cycle operations in healthcare. Collaborating with teams to ensure efficient billing and improve patient satisfaction.
Responsibilities
- Coordinate with the patient financial services team in the operations of daily job responsibilities
- Evaluate process and procedures and coordinate with the management team to ensure efficient areas of focus adhere to federal and local laws and regulations
- Provide clear and timely guidance to both onshore and offshore team members to ensure efficient resolution of claims
- Actively monitor and manage critical SLAs, including billing work in progress, agings, and cash collections
- Drive reduction in denial rate through engagement in cross-functional denials workgroup
- Collaborate with other managers across the revenue cycle, as well as the physician group, to ensure efficient processes and support knowledge sharing
- Provide support for Human Resource guidance
- Complete, review, manage and monitor department budget
- Directs and leads the patient financial services team in the daily operations
Requirements
- Bachelor's degree required
- Proficient in Microsoft office (Word, PowerPoint, Excel)
- Direct Supervisory Experience required
- Patient Financial Services experience required
- 1-3 years in a leadership capacity preferred
- 5+ years of healthcare operations experience
Benefits
- Medical, dental, and vision coverage
- 401(k) plan with a generous employer match
- Employee stock purchase plan
- Generous Paid Time Off policy
- Paid parental leave and adoption assistance
- Free annual health screenings and coaching
- On-site workshops
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