About the role

  • Commercial Card Risk Manager overseeing Commercial Credit Card business's credit and operational risk strategy programs. Collaborates with internal and external partners to achieve strategic goals.

Responsibilities

  • Oversight and monitoring of existing Commercial Credit Card portfolio with goal to reduce/mitigate credit, fraud losses, and employee misuse while balancing the customer experience/impact
  • Identify Risks and develop proper controls to mitigate
  • Evaluate effectiveness of controls and escalate as appropriate
  • Evaluate the adequacy and effectiveness of enterprise and regulatory controls and the resulting risk and control self-assessments
  • Responsible for creation and approval of internal new product/service risk assessments for new product launches/enhancements
  • Deliver timely escalation of all issues requiring attention to senior management
  • Work with business segment management to ensure that the overall risk function is effectively supporting strategic goals
  • Collaborate with audit/business segment/corporate risk to address issues with plausible action plans and target dates
  • In partnership with Commercial Card Product team, work with key internal partners, external vendors, and customers to develop/launch proper risk controls across the product set
  • Partner with internal stakeholders to update documentation on a regularly scheduled basis; including credit policies, procedures, and process flows
  • Act as the central point for receipt and distribution of important risk information for the business segment and reciprocate the flow of information back to corporate risk management
  • Act as Business Segment Relationship Manager (BSRM) for vendor partnerships, ensuring we are meeting Third Party Risk Management requirements
  • Ensure business segment adheres to corporate and business unit policies and procedures
  • Must be aware of and keep abreast of credit risk associated with assigned business segment
  • Performs other duties as assigned.

Requirements

  • Bachelor’s degree
  • Minimum of 5 years of experience in Compliance, Risk Management or Operational Risk, preferably in Payments and or Commercial Credit Card
  • In lieu of a Bachelor’s degree 4 additional years of segment-specific or risk related experience may be considered
  • Underwriting (credit) and Card Fraud/Disputes experience
  • Advanced knowledge of risk management principles and regulatory compliance requirements
  • Strong organizational, analytical, critical thinking and problem-solving skills
  • Excellent verbal and written communications
  • Strong interpersonal skills and ability to build strong partnerships and work collaboratively with all businesses
  • Ability to deal with ambiguity, multi-task and work in a fast-paced environment
  • Proficiency in MS Office suite.

Benefits

  • health insurance coverage
  • wellness program
  • life and disability insurance
  • retirement savings plan
  • paid leave programs
  • paid holidays
  • paid time off (PTO)

Job title

Commercial Card Risk Manager

Job type

Experience level

Mid levelSenior

Salary

$70,000 - $140,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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