About the role

  • AML CRM Supervisor managing performance of AML Surveillance Investigators and Analysts. Ensuring compliance with standards while driving team performance and quality in a regulatory environment.

Responsibilities

  • Lead a team of AML Surveillance Investigators, AML Investigators, or BSA Analysts, ensuring they meet performance and quality standards.
  • Effectively guide and motivate the team to achieve their goals and maintain high performance while managing according to internal service levels and regulatory deadlines.
  • Continuously assess and improve quality standards to enhance overall performance.
  • Provide direct leadership, coaching, and counseling to team members while acting as a subject matter expert (SME).
  • Facilitate and lead BSA/AML initiatives that include many cross-functional teams.
  • Provide BSA/AML subject matter expertise to other departments as needed.
  • Promote the exchange of ideas and application of best practices.
  • Develop and maintain strong working relationships with segments through continuous and proactive communications.
  • Assist in the preparation of various reports.
  • Contribute to initiatives aimed at improving processes, systems, and overall efficiency.
  • Participate in or lead special projects that may arise, ensuring they align with the organization's goals.
  • Demonstrate effective leadership through presentations, collaboration, and contribution to meeting materials and activities.
  • Take on additional responsibilities or projects as needed to support the team and organization.
  • Able to travel around 10% of the time.
  • Perform other duties as assigned.

Requirements

  • Bachelor’s degree or an additional 2 years of experience required
  • At least 4 years of relevant Investigative experience with 1-year direct AML BSA experience at a financial institution, regulatory agency, or law enforcement agency and include at least 1 year experience with colleague coaching and leadership through indirect or direct management positions.
  • Bachelor’s degree in Criminal Justice preferred
  • Related professional certifications such as CAMS or CFE highly desirable.
  • Familiarity in using AML compliance monitoring systems such as SAS, Actimize Case Management, and other core transaction systems (e.g., wire transfer, depository systems, and ACH)
  • Proven track record of strong communications, analytical, organizational, project management and planning skills.
  • Ability to work in a fast-paced, high-pressure environment with professionalism, courtesy, and tact
  • Ability to shift priorities as needed to meet demand
  • Basic PC skills - MS Word, Excel, web-based applications
  • Excellent critical thinking, communication, interpersonal, and organizational skills in a high-pressure environment.
  • Analytical and Problem Solving abilities
  • Self-motivated, deadline driven and able to work in an ever-changing environment
  • Team Player.
  • Proven risk management skills
  • Experience working in team-oriented environments where success of the overall team is critical to operational excellence

Benefits

  • Health insurance coverage
  • Wellness program
  • Life and disability insurance
  • Retirement savings plan
  • Paid leave programs
  • Paid holidays
  • Paid time off (PTO)

Job title

AML CRM Supervisor

Job type

Experience level

Mid levelSenior

Salary

$57,000 - $113,000 per year

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job